The University of Southampton
Enabling ServicesPart of Student Services

Mental health and wellbeing

There are many ways in which you can access support for mental health and wellbeing problems. In this section you will find information, advice and self-help resources on many common problems that you might experience in your life as a student.

We are a professional team with qualifications, experience and skills in many areas. We have a variety of services available, including counselling and hypnotherapy, and any student experiencing mental health or wellbeing problems is welcome to contact us however, there are also other sources of advice and help available. We work closely with a variety of local services and we may advise you to contact your GP or another NHS service to ensure you get the most appropriate support.

Consider visiting us at our daily Drop-In, or attending one of our Wednesday Workshops for more information and further resources.

Urgent help

If you are feeling very distressed or having thoughts of self-harm or suicide and need immediate help please contact your doctor's surgery and request an emergency appointment, or go to your nearest Accident and Emergency Department.

If your doctor's surgery is not open, you can contact the NHS on 111. NHS 111 is available 24 hours a day, 365 days a year, calls are free from landlines and mobile phones. You should use the NHS 111 service if you need medical help or advice but it is not a life-threatening situation.

If you feel at immediate risk of harm to yourself, go straight to your nearest Accident and Emergency department or call the Emergency Services on 999.

To speak to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:

Tel: 116 123 (free from mobiles and landlines)

If you are concerned for someone else, please encourage them to follow the advice outlined above.

First Support 

First Support are a small team based in the Student Services Centre (Building 37) who provide support to students who may be facing significant difficulties in their life or dealing with a crisis. The team offer appointments face-to-face, via the telephone or by Skype; they can be contacted during office hours by calling +44(0)23 8059 7488 or emailing

Outside of office hours (6pm to 8am and all weekends, Bank Holidays and University closure days) Student Services, in conjunction with University Security, provide an Out of Hours service for very urgent situations. To access this, please contact the University Security team on +44(0)23 8059 2811. Life threatening or emergency issues should be directed to the appropriate emergency services by calling 999.

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