The University of Southampton
Enabling ServicesPart of Student Services

Mental health and wellbeing

There are many ways in which you can access support for mental health problems. In this section you will find information and self-help advice on many common problems that you might experience in your life as a student. All our advice pages have been reviewed by a Clinical Psychologist or CBT Therapist.

We are a professional team with qualifications, experience and skills in many areas. Any student experiencing psychological or mental health problems is welcome to contact us. However, other sources of advice and help are available, including your GP and Steps to Wellbeing for NHS psychological care in Southampton, as well as Solent Mind.

Consider visiting us at our daily Drop-In, or attending one of our Wednesday Workshops for more information and further resources.

Urgent help

If you are feeling very distressed, despairing or suicidal and need immediate help please contact your doctor's surgery and request an emergency appointment, contact the Samaritans on 08457 909090, or go to your nearest Accident and Emergency Department.

If your doctor's surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it is not a life-threatening situation.

If you feel at immediate risk of harm to yourself, go straight to your nearest Accident and Emergency department or call the Emergency Services on 999.

Worried about someone else?

If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their doctor's surgery to make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 08457 909090.

If you are concerned that someone is about to act on thoughts of hurting themselves you might wish to help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999. Take similar action if you become concerned that someone is at risk of hurting somebody else.

Need to talk urgently and in confidence?

If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:

Tel: 116 123 (free phone number)



Crisis Support at the University

The university First Support team can be contacted during office hours to arrange support for students who may be facing difficulties in their life or dealing with a crisis; to contact the team call +44(0)23 8059 7488 or email

Between 6 pm and 8 am, Student Services, in conjunction with University Security, provide an Out of Hours service for very urgent situations. Please contact the University Security team on +44(0)23 8059 2811.

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