Help Desk
Our team is responsible for processing only urgent requests for building and engineering repair work from all University residential and non-residential sites.
Non urgent requests for building and engineering repairs, minor alteration work and facilities jos should be raised on Planon Self Service.
How to contact us
Telephone: 27474. Office hours weekdays between 8.00am and 4.00pm
Telephone Central Control Room ext. 22811 between 4.00pm and 8.00am weekdays and on weekends and holidays.
Our service to you
- To provide the University of Southampton customers (Schools and other affiliated bodies) a professional and helpful central point through which they may conveniently request urgent building, engineering and facilities work.
- To assist customers, when necessary, with queries over progress of reported work.
- To enter completed work information onto Planon quickly and accurately so that customers and service managers can view and access work progress.
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