Finance Circular 98/03
Collection of Charges for Private Telephone Calls
In the past week or so, you will have received a printout from Computing Services detailing the external business telephone calls and private telephone calls made from your department over the past 3 months. As you will know, on the main University system, a business call is prefixed by 91 and a private call by 92.
In a recent internal audit, the procedures for the recovery of the cost of private calls were considered by the auditors. As a result, I am writing to remind you that:
- staff making private telephone calls should properly record them by using the prefix 92, and
the department should collect funds associated with private calls wherever possible.
The cost of both private and business calls is automatically debited to your departmental account, so any non-recovery of private charges, or non-recording of private use, leads to a direct charge on departmental funds. Since the total annual charge for private calls across the University is about £30,000, there is a significant sum to be recovered from the private charges.
Deputy Director of Finance