Support Areas

Look here for common queries such as logging in, passwords, increasing your filestore, how to request a generic account, set a spam filter and many more useful tips.

There are many centrally-bookable teaching spaces, catering for small groups to large lecture theatres accommodating hundreds at a time. Find out how to book, how to use the equipment and what to do in an unlikely emergency.

This page will help you find what you need to know about printing and copying at the University. From topping up your account to how to print on acetate. Find the locations of the money loaders and how to check your print statement.

Most of our Halls of residence have a network connection in each room. Find out how to set up your computer, connect to University resources and trouble shoot problems.

Our IITT acredited coaching and training department work with staff and post graduate students to develop skills in using a range of IT applications. Book a course or request some help at your desk side.

A comprehensive list of all the forms that you need in order to request a service from iSolutions. Generic accounts, software requests, new hardware etc.

This link will take you to our Email service home page which is populated with lots of useful Email related information. All your email related questions will be covered here.

All you need to know about blackboard, you will find seperate sections for student and staff users as well as help with our other E-learning resources such as E-Submissions and CAA. (On-site and VPN access only)

Find the location of our 1,700 strong open-access computers, what software is available and how to use their many features. Available only to those with valid University usernames and passwords

Our iSolutions Coaching and Training teams excellent User Documentation page. Containing documentation that is used during the training of our commonly used corporate applications. Of course if its broken you will need to call us. (On-site and VPN access only)

Many of our services are available off campus but some (such as library journals) are only accessible through the VPN service. Find out which ones here, how to connect and what to do if your VPN is not working correctly.