Influencing and Persuasion Skills for Improvers
arget Audience: For individuals who want to increase their personal effectiveness and be able to influence others more effectively.
Brief Outline: The course is designed to build the skills and confidence of individuals who need to gain support for ideas and motivate others to advance the objectives of the organisation and influence outcomes. The content will cover:
- Influencing Opportunities
- Understanding Other Peoples’ Styles – The Relating Styles Model
- Personal profiles
- How do I recognise Other Peoples’ Style and adapting your own styles
- Thinking Styles and the importance of language
- Influencing Model
- Establish what motivates the other person
- Fact finding skills
- 7 Key skills of influencing
- 5 fundamental Principles for Successful Influencing
- Working through resistance, objection and conflict
- Applying the skills in workplace situations
What you can expect to learn: A greater understanding of relating styles and key influencing skills. How to present key points of an argument persuasively, and influence outcomes whilst building positive relations with others
Led by: Janet Pink, External Tutor
Thursday 10 July 2014, 09.15 - 16.30, Highfield Campus
Monday 21 July 2014, 09.15 - 16.30, Highfield Campus
2014/15 dates will be available at the end of September 2014
To register for a place on these workshops please see Staffbook, our online booking system.
Lunch is not provided on these workshops.