Influencing and Persuasion Skills

Target Audience: For individuals who want to improve their influencing and persuasion skills.

Brief Outline: The course is designed to build the skills and confidence of individuals who need to gain support for ideas and motivate others to advance the objectives of the organisation and influence outcomes. The content will cover:

  • Influencing Opportunities
  • Understanding Other Peoples’ Styles – The Relating Styles Model
  • Personal profiles
  • How do I recognise Other Peoples’ Style and adapting your own styles
  • Thinking Styles and the importance of language
  • Influencing Model
  • Establish what motivates the other person
  • Fact finding skills
  • 7 Key skills of influencing
  • 5 fundamental Principles for Successful Influencing
  • Working through resistance, objection and conflict
  • Applying the skills in workplace situations

What you can expect to learn: A greater understanding of relating styles and key influencing skills. How to present key points of an argument persuasively, and influence outcomes whilst building positive relations with others.

Led by: Janet Pink, External Tutor

Course Dates:

Monday 23 February 2015, 09.15 - 16.30, Highfield Campus


To register for a place on these workshops please see Staffbook, our online booking system.

Please Note:
Lunch is not provided on these workshops.

Recommended reading:

recommended_readingInfluencing Pocketbook
Influencing: Introductions and Definitions (Your Professional Toolkit)
The Psychology of Persuasion (Highlights) (Your Professional Toolkit)