Student Services Centre

The Student Services Centre is the central point of contact for all student queries. It is located on the ground floor of the George Thomas Building (37), directly opposite the Jubilee Sports Centre on Highfield Campus.

Student Services Centre

Student Services Centre

The central point of contact for all student queries

The Centre is staffed by trained advisors who aim to answer 80% of queries at the front desk. There is also a referral system for students requiring specialist advice. As well as providing face-to-face information and advice, the advisors can also be contacted by email, telephone, voicemail or fax.


Our trained Student Advisors are able to provide up-to-date advice and information regarding the following services which are located in the George Thomas (SSC) Building:

Opening Hours:

Monday to Friday: 08:30 – 18:00
Tuesday: 08:30 - 20:00

Our Contact details are:

Student Services Centre
George Thomas Building 37
University of Southampton
University Road
SO17 1BJ

Tel: +44 (0)23 8059 9599 Internal: 29599
Fax: +44 (0)23 8059 9595

Our Vision and Mission

Providing you with the support you need – instant information and advice
We aim to give you access to a rich array of information, services and resources to help with all your student needs from finance & accommodation to study skills and careers advice. It is our job to make you aware of all of the services available to you, and to help you in every way we can with any problem you may face while at university.
Our staff strive towards achieving an instant and efficient service through good teamwork, effective communication, and an excellent interdepartmental knowledge base.
So no matter what your problem, you always know that you can come to the Student Services Centre for help in instantly finding the advice, resources, answers or support you need to solve it.