Brief Outline: This course is designed for experienced negotiators who are looking to develop the more complex interplay of sophisticated person-to-person transactions in which the application of negotiation and influencing skills are required in order to yield positive outcomes from challenging circumstances. It will also explore how to adapt our own style to suit a variety of personality ‘types’.
Delegates will build on the core negotiation and influencing techniques, learnt on the Negotiation, Influencing and Persuasion Skills Course, and help to refine and build those more subtle advanced skills to be really effective when aiming to negotiate or influence outcomes with other people.
Objectives: By the end of the course you will be able to:
Training Dates: There may be more than one training session scheduled; Please click on the 'Book now' button below to view all the date(s) available.
The Negotiators pocketbook is a comprehensive guide to the negotiation process. It covers fundamental aspects of negotiation, preparation, essential techniques, managing the process and interpersonal behaviour.
Influencing skills are at the heart of all successful communication. This Influencing skills pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.