The Student Hub is your main point of contact for support at Southampton and for any questions you may have. Whether you need help with wellbeing, disability, fees, finance, acommodation or course administration, we're here to help you.
You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.
Our online chat, email and telephone lines are open 24/7.
Chat to an advisor now using the online chat service . Simply log in with your University username and password.
If you need wellbeing support, help is available 24/7 by email, online chat or by calling 02380 599 599. You can also speak to the Student Wellbeing team in person at the Student Hub in B37, Highfield Campus.
If you’d like to get your queries answered in-person at one of our hub sites, or if you just need a chat, you can come and see us across our campuses. Find opening times and locations below.
| Site | Day(s) | Time(s) |
|
B37, Highfield Campus |
Monday - Friday |
08:00 - 20:00 |
Our other sites at Winchester School of Art, Sir James Matthews Building, National Oceanography Centre and Avenue Campus are currently closed and will re-open at the start of the new academic year.
When visiting us, please join The Student Hub digital queue. You can check your position and estimated wait time on your phone, and you’ll receive an alert when it’s your turn, so you can wait in The Student Hub or elsewhere on campus.