Services we offer

The Student Services Centre is a central point of contact for all student queries whether by email, phone or face to face and works in close partnership with all Faculties and Professional Services. Our team of advisors can help you with a range of queries including accommodation, financial assistance including bursaries and scholarships, visas, careers and the payment of all University fees.

Quick Payments and IT access

There is a bank of internet terminals in the Centre where you can pay your fees through the webpayments system and access your e-mails You can also view your personal information through SUSSED.


Our advisors can assist you with a range of enquiries including:


Students ID Card

To guarantee your ID card is ready to collect at the start of term you must submit your application form by the deadline stated on the Welcome Website. Your ID card will be delivered to your Faculty Office when it has been made. Don’t delay submitting your ID card form to ensure you can access your services.

Payment Methods

Quick and Easy Online
You can pay your fees and other university payments online through the webpayments site.

Over the telephone
You can make payments by telephoning 023 8059 9599. If your parents or any other sponsor are paying on your behalf, please ensure that they know your student ID number and how much they are expecting to pay.
In Person
You can pay in person at the Student Services Centre

Cash payments 
These can be made at the Income Office in B37 opened until 4pm.

Dynamic Currency Conversion
The Student Services Centre is able to accept card payments in other currencies using the exchange rate available on the day. This facility is also available through the webpayments site

Currencies currently available are Australian Dollars, Canadian Dollars, Danish Krona, Euro, Hong Kong Dollars, Japanese Yen, Norwegian Krone, Swedish Krona, Swiss Franc and US Dollars.