The Student Hub is your first point of contact for questions relating to wellbeing and disability support, exams, assessment and course queries, accommodation, and fees and finance. You can also reach out to us if you just need someone to talk to.
You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.
Chat to an advisor now using the online chat service . Simply log in with your University username and password.
Please note: The Student Hub online chat service will not be available between 7am-10pm on the dates outlined below:
If you need support during these dates and times please continue to use the email and telephone options or visit us in person in B37 on Highfield campus during our opening hours, which can be found below.
The Student Hub in B37 on Highfield campus remains open 08:00-20:00, 7 days a week. In-person wellbeing support is available 24/7 in B37 should you need it.
The Student Hub in-person sites at Sir James Matthews Building, Avenue Campus, NOCS and Winchester School of Art will be closed until the start of semester two.
|
The Student Hub site |
Last day it is open |
When it reopens |
|
Sir James Matthews Building |
Friday 12 December |
Monday 26 January |
|
Avenue Campus |
Wednesday 10 December |
Wednesday 28 January |
|
National Oceanographic Centre |
Thursday 11 December |
Thursday 29 January |
|
Winchester School of Art |
Friday 12 December |
Monday 26 January |
Join our digital queue
Before visiting us in Building 37 or Building 63F, join The Student Hub digital queue. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.