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The University of Southampton
The Student Hub


The Student Hub is your first point of contact for questions relating to wellbeing and disability support, exams, assessment and course queries, accommodation, and fees and finance. You can also reach out to us if you just need someone to talk to.

 

Find the answers online

You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.

 

24/7 online chat

Chat to an advisor now using the online chat service . Simply log in with your University username and password.

Email and telephone

Accommodation Support

The Accommodation Support Team will be available from Monday 11 August to Friday 19 September to assist new students with accommodation queries.

Opening hours: 09:00 to 17:00 (Monday to Friday). You can contact the team on 023 80 595959 between these hours. 

Please note: The Accommodation Support Team will also be open on Saturday 16 August, from 09:00 to 17:00.

Come and see us

You can speak to an advisor in person at The Student Hub in B37 on Highfield Campus between 08:00-20:00, Monday-Sunday.

Other sites will re-open on the following days:

  • Winchester School of Art: Monday 15 September
  • Sir James Matthews Building: Monday 29 September
  • Avenue Campus, Building 65 Parkes Building: Monday 29 September
  • National Oceanography Centre Southampton, Room 166/09 (Student Office): Monday 29 September

Join our digital queue

Before visiting us in Building 37 or Building 63F, join The Student Hub digital queue. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.

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