The University of Southampton
Welcome

Welcome to the University of Southampton

Welcome

Before you arrive

It's almost time for you to join us and we can't wait to welcome you. Your first week as a student will be extremely busy, so we want to make it as easy as possible for you to carry out the important tasks that must be completed before you start your studies.

Please make sure you follow these steps before you arrive, as some tasks are essential for you to be able to register as a student with us.

Key dates
  • Freshers' Week: Saturday 24 September 2016 - Tuesday 13 October 2016
  • Semester 1: Thursday 29 September 2016 - Saturday 28 January 2017
  • Semester 2: Monday 30 January 2017 - Saturday 17 June 2017

If you have any questions or problems, please contact the University.

We look forward to seeing you soon!

Finalise your accommodation

Finalise your accommodation

It is vital that you arrange your accommodation before you arrive. Please read this information carefully and ensure you have completed each step that applies to you before you continue.

Students starting your studies in September

Undergraduate students

To guarantee a place in halls you should have submitted an accommodation application by 1 August. If you are covered by the accommodation guarantee, and have recently gained an unconditional place at the University, you will usually receive an offer of a place in halls from mid-August to early September.

You must check your online accommodation account regularly, as this is where you will be able to see and accept the offer. You need to accept the offer of accommodation within five days from the date it is made - if you do not, then the offer will expire, and we will not be able to make you another offer. We recommend that you contact us if you are going to be away during August and September, and won't have reliable access to the internet.

If you haven't already applied for University accommodation by the deadline, you can still apply online, although we can't guarantee you a place if you are applying after 1 August. If we are unable to allocate you a room in halls, the Residences team and Union Southampton can advise you on how to look for private rented accommodation in Southampton and Winchester. The University is a partner in the Southampton Accreditation Scheme for Student Housing (SASSH), which only advertises properties where the landlord agrees their property complies with SASSH safety and quality standards.

If you have checked you have done everything you need to finalise your accommodation, either in halls or private rented housing, then it is time to get excited about arriving here and starting your University experience. Visit the accommodation website for information about moving into your halls.

Postgraduate students

If you are a UK or EU postgraduate student, we welcome your application for a place in halls, which we will allocate subject to availability. We offer all full-time registered international postgraduate students a guaranteed offer of accommodation during your first year of study, providing you meet certain criteria. If we are unable to offer you a place in halls, we can give you help and advice on securing private rented accommodation.

With over 7000 rooms across several sites, we offer various accommodation options, with a number of different room types including self-contained studio flats and one or two bedroom flats. Postgraduate students are typically allocated accommodation in postgraduate and mature student areas.

International students

If you are an international student beginning your studies in September who is covered by our accommodation guarantee, you must apply online for accommodation before 1 August of your year of entry in order to be guaranteed a place in halls. If you have recently gained an unconditional place at the University, you should receive your offer between mid-August and early September.

For more information on when allocations and offers are made, please see the accommodation website.

Students starting your studies at another time of year

We may be able to offer accommodation for part of the academic year, although this will be subject to availability. If you would like to be considered for halls of residence accommodation you will need to apply for accommodation in the current year (the application will open as soon as there is availability in halls).

Students starting your studies in Semester 2

If you would like accommodation in our Halls of Residence and you are starting your studies in Semester 2, you must apply online by 16 December 2016, although it is not guaranteed that there will be space available in halls. If you apply after this date, then it is unlikely that we will be able to offer you accommodation in halls. Please see the advice below on finding private rented accommodation in Southampton and Winchester.

Pre-sessional EAP students

If you are a new pre-sessional EAP student starting next year in June or July, you will not be able to apply for accommodation yet. The application will be open to you from March 2017, and you will need to apply online.

Accommodation for couples and families

We have a smaller selection of accommodation suitable for couples and families. We cannot guarantee availability of this type of accommodation, but will give priority to applicants who are new to the city.

Private rented accommodation

As an alternative to Halls of Residence, both Southampton and Winchester offer a wide range of private rented accommodation and there is support available to find it at whatever time of year you are starting your studies.

We are a core partner in the Southampton Accreditation Scheme for Student Housing (SASSH). The SASSH website only advertises housing where the landlord has agreed that their property complies with SASSH safety and quality standards. There are also message boards where students can communicate with each other to advertise or look for accommodation.

Union Southampton also has its own letting agency to help you find private rented accommodation in Southampton or Winchester. The agency is designed to ensure students get the best possible standard of accommodation.

The University of Southampton Residences Facebook page is an active community where students will often post if they are looking for a room or have a room to offer.

Set up your IT account

If you have studied here within the last year, including on a Pre-sessional EAP programme, you will not need to do this again. Try logging in to see whether your account is still live - if it is, you can skip this step.

Set up your IT account

Before you arrive, you must set up your new University computing and email account. You can set up your account from any computer with an internet connection. You will be asked to provide:

  • your student ID number (you can find this in your welcome email from the University or at your student office)
  • your family name
  • your date of birth

During the process you will be given an IT account username and you will be asked to choose a password. It is very important to remember both your username and password so you can enrol and access other University services. Please make sure you:

  • write down your username
  • choose a password that you will remember and that will be easy to type on a UK keyboard

Step by step guide

  1. Go to https://subscribe.soton.ac.uk
  2. Click on 'Create your University computing account.'
  3. Enter your details and click on 'Next' - the system should now recognise you. If you receive an error message, check and correct your details if necessary. You will then be asked to accept the conditions shown on the screen.
  4. Enter the answers to the security questions (you may change the questions if you wish).
  5. Tick the boxes to show whether you want to be included in the external online directory. Click on 'Next'.
  6. On the next screen you will be given a username. Make sure you write it down as you will need it later and it will not be displayed again.
  7. Choose and enter a password, then enter it again to confirm it. This will ensure you did not make an error when typing the password. Please make sure this is a password you will remember. Click on 'Next'. If no mistakes are found, you will see a message confirming your username and your University email address, along with a green bar. This confirms that you have successfully set up your University IT account.
  8. If you see an orange bar, this means your account is being created but you may need to wait at least 15 minutes to access some services, for example to enrol online. Your account will become fully active within 30 minutes.

Once you have set up your University IT account, it is very important that you check your University email account regularly. The University will send important information to you using this email address, for example, information about your course, fees and accommodation.

To access your emails, log in to SUSSED using your new username and password, and click the 'Email' link near the top of the page.

 

Pay your tuition fees

If you are a UK or EU student who has applied for a tuition fee loan, you can skip this step. Your fees will be paid automatically by Student Finance once you have completed your registration at the University.

Pay your tuition fees

Please read the information below carefully and then proceed to the bottom for payment methods.

Students starting your studies in September

Fees must be paid by 3 October 2016. We strongly recommend that UK students pay fees online via our secure web payments facility.

EU and international students should pay via our international bank transfer system which allows you to pay in your local currency from your home bank account.

We offer a 1% discount to all students paying all of their contribution to the fee by midnight on Monday 3 October 2016. You can also choose to pay your fees in two equal installments at the start of each semester: 3 October 2016 and 9 January 2017.

Undergraduate students

If you are a UK/EU student and are paying your fees without a tuition fee loan, or if you are an international student, you must pay your fees in advance.

Postgraduate students

If you are a self-funded postgraduate student, you will need to pay annual tuition fees to the University for your taught or research programme. Find out more about postgraduate programme fees. If you are not sure which fees you should be paying, please check your fee status.

If you have a sponsor

If a sponsor such as a research council, employer, or foreign embassy/government will be paying for all or part of your tuition fees, please fill in a copy of the fees sponsorship form and email it to sponfee@southampton.ac.uk along with a copy of your official letter of sponsorship. Please note that if you fail to provide full sponsorship details by 3 October 2016, you will be held responsible for paying the full fee.

Students starting your studies at another time of year

Starting after October 2016

You will be charged pro-rata for the first year, and should pay within seven days of the start of your course to take advantage of the 1% discount. If you do not pay your fees in full and you are starting before 1 January 2017, you should pay 50% on enrolment and 50% on 2 January 2017. If you are starting after January 2017 you will need to pay your fees in full on enrolment.

Starting in February 2017

You should pay in full by 1 February 2017, taking advantage of the 1% discount, or you can pay 50% on 1 February and 50% on 2 May 2017. Your fees will be charged annually in February of each year.

Studying on a module-by-module basis

You will need to pay for each module before it begins.

If you have a sponsor

If a sponsor such as an employer or foreign embassy/government will be paying for all or part of your tuition fees, please fill in a copy of the fees sponsorship form and email it to sponfee@southampton.ac.uk along with a copy of your official letter of sponsorship. Please note that if you fail to provide full sponsorship details by 3 October 2016, you will be held responsible for paying the full fee.

How to pay

You will need your student ID when paying your fee. You will have received this in email correspondence from the University admissions team in your welcome email.

Please note that the University does not accept cash payments for tuition or accommodation fees. Please therefore use one of the payment methods listed below.

Pay online

This is the fastest and cheapest way for UK students to pay. International students should use our international bank transfer platform (see below).

UK students

If you haven't used the web payments system before, you will need to create a new user account, and set up a new password and security question of your choice. You will also need your student ID. You will receive an email with instructions on how to activate your account before you can make a payment. We recommend that use Internet Explorer to access the web payments system.

When you log in to the web payments system:

  1. You will see a page called 'Current Items'.
  2. On the Current Items page, you should see an invoice for your programme fees. If so, tick the 'Pay' box and click 'Pay invoice'.
  3. If it says 'You have no outstanding invoices' on the Current Items page, click 'Pay on account' in the top right hand of the screen and follow the instructions to make your payment.
International students

We recommend bank/wire transfers. The University has partnered with Western Union Business Solutions to provide a quick and easy way to make your payment in your local currency. Please go to Western Union GlobalPay for Students and select the country the payment is to come from, the currency you wish to pay in and then complete the 4-step process. You will then receive an email with the payment instructions attached detailing exactly what you need to do to complete the payment.

You can pay via Union Pay or JCB either online or in person at the Student Services Centre or the Income Office on Highfield Campus, and the Income Office at Winchester School of Art.

Pay by telephone

Contact the Student Services Centre on +44 (0)23 8059 9599 to pay by credit or debit card.

Please give your student ID number when you pay. You can telephone between 08:30 and 18:00 BST, Monday to Friday (08:30 – 20:00 BST on Mondays and Tuesdays from June).

Pay by bank transfer (for payments from UK bank accounts only)

This may take up to 10 working days and your bank may charge a fee. The University's bank details are as follows:

Bank name:
LLOYDS BANKING GROUP

Bank address:
CITY OFFICE BRANCH
BAILEY DRIVE
GILLINGHAM BUSINESS PARK
GILLINGHAM
KENT ME7 0LS

Sort code:
30-00-02

Account number:
01964203

Account name:
UNIVERSITY OF SOUTHAMPTON

When you pay, please use your full name and your student ID number. Please send a copy of the bank transfer document to income@southampton.ac.uk - if you do not do this, your payment may be delayed.

 

Enrol

Enrol

Now that you have set up your IT account, you should enrol online via the Student Enrolment website. If you have only just set up your University IT account, remember that you may need to wait between 15 – 30 minutes before the system will allow you to enrol.

Enrolment should take about 15 minutes.

What you will need

To log in, you will need your University username and the password you chose when you set up your IT account. You will also need the following information:

  • your student ID number (this is in the welcome email/letter sent to you, or is available from your student office)
  • your current permanent address
  • your term time address in the UK
  • your emergency contact details

Additional information

You will also be asked for the following details, but these are not essential to enrol - you can add them to your online student record at a later date:

  • your term time telephone number in the UK
  • your mobile telephone number
  • the name and address of your doctor
  • information on sponsors (if your tuition fees are not being paid by you or your family)

As part of enrolment, we will also require you to answer a series of questions set by the UK government for statistical purposes.

Problems enrolling online

If you have any problems, please contact enrol@southampton.ac.uk.

Apply for your ID card

If you were a pre-sessional EAP student, you will not need to order a new ID card as your ID card for your main programme will be ordered automatically upon completion of your Pre-Sessional EAP programme. See below on where to collect your card.

Apply for your ID card

It is important to apply for your student ID card before you arrive, as you will need it to access many of the facilities and buildings on campus, including the library and faculty buildings.

How to apply

Visit the ID card registration page now to apply for your card. You will be asked to log in using your University username and the password you chose when you set up your IT account. Please have a suitable digital passport-style photograph ready to upload.

When you apply for your ID card you will be given the option to choose additional services, which require payment. This includes the option to sign up for membership of the University’s sports facilities.

Collecting your card

Students starting your studies in September

UK/EU students

If you are a UK or EU student and have applied for your card by 17 September, your card will be available for collection over Welcome Weekend, between 10.30am-5pm from the Welcome tent situated on Highfield campus opposite the Union building. If you do not pick up your ID card over Welcome Weekend, you will be able to collect your ID card during your faculty induction.

International students

You will receive an email inviting you to book a registration appointment. During this appointment, you will be given your ID card.

Pre-sessional students

You will need to attend a Visa appointment during the first few weeks of study for your main degree programme (you will receive further information regarding the arrangement of this appointment during September). At this appointment you will receive your new ID card. Please ensure that you bring your pre-sessional ID card to this appointment.

Students starting your studies at another time of year

UK/EU students

You will be able to collect your ID card from the Student Services Centre, Building 37, on Highfield Campus. You will receive an email to notify you that your ID card is ready for collection.

International students

You will receive an email inviting you to book a registration appointment. During this appointment, you will be given your ID card.

Special requirements

Special requirements

If you require additional support for a specific learning difficulty (such as dyslexia), a mental health condition, a disability or ongoing health condition, it is important that you contact the University Enabling Services team as soon as possible.

If you have not done so already, please get in touch so that we can explore what support might be helpful for you. The earlier you contact us, the quicker we can get your support in place.

Support available

The types of support available may include:

  • Disabled Students' Allowance (DSA)
  • specialist one-to-one support
  • group study skills workshops
  • mentoring
  • additional exam arrangements (for example, extra time)
  • specialist equipment
Arranging support

To arrange support, confirm final details or just meet with the Enabling Services team and find out more, please come along to one of our drop-in sessions or Transition Days. Alternatively, please contact us by phone or email to discuss your support needs.

Further information

For further information about what Enabling Services can offer you, visit the Enabling Services website, email enable@southampton.ac.uk or phone +44 (0)23 8059 7726.

Do you need a visa?

If you are a national from the UK, Iceland, Liechtenstein, Norway, Switzerland or any EU country, you don’t need a visa to study in the UK. You can skip this step.

Do you need a visa?

If you are an international student from any other country you may need a visa to study in the UK. Please visit the UK government’s website to check the requirements.

There are many visa categories on which you are allowed to study without the need to switch to a tier 4 general student visa. The tier 4 dependent visa, tier 5 and tier 2 are among those categories. If you already have an immigration status which you think permits study in the UK but are not sure, please contact the VISAS Team as soon as possible.

Getting a visa can take a long time, so it is important to apply in good time. You can apply up to three months before your programme start date.

If you haven’t already applied, find out whether you need a visa and see our guidance on the application process.

If you apply for a Tier 4 Visa from outside the UK for a course longer than 6 months

When you make your visa application you can collect your BRP (visa) directly from the University of Southampton; to do this you must enter our alternative location code. You will also have the option to collect your BRP (visa) from a Post Office.

We strongly recommend that you choose the option to collect your BRP (visa) from the University.

The Alternative Collection Location Code for the University of Southampton is: 2HE382

Address details:

University of Southampton
VISAS Team
Building 37, Room 2035
University Road
Southampton
SO17 1BJ

You will need your visa to register at the University of Southampton, as UK Visas and Immigration requires the University to take copies of all immigration permissions and passports for those students who are from outside the European Economic Area (EEA) and Switzerland. If you have any kind of visa, entry stamp or have been granted Indefinite Leave to Remain in the UK then you will need to attend International Student Registration, where we will take these copies and you will be able to collect your visa (BRP).

If you have already applied for a visa or other immigration permission to remain in the UK, you must bring original evidence of this to register. Acceptable evidence will be a letter from the Home Office confirming submission of your application, a Biometric Enrolment letter or Receipt, or confirmation that your application has been paid for and all documents have been submitted. Copies cannot be accepted so please only bring the original documents.

International students

You will receive an email inviting you to book a registration appointment. If you have opted to collect your BRP from the University, you will receive your BRP during this appointment. You will need to bring your letter from the Home Office containing your BRP application details along to this appointment.

If you have opted to collect your BRP from a Post Office in the UK, you will need to bring your BRP card and your passport to the Registration appointment.

Please note that once you have been issued with your BRP card, it will replace the 30 day entry visa in your passport. Your BRP card is your Tier 4 visa and should last for the whole of your programme of study.

Pre-sessional students

You will have attended a registration event as part of your pre-sessional induction programme and will not need to attend another registration event for your substantive programme. You will, however, need to apply for your new Tier 4 (General) Student Visa for your new programme of study before your current visa expires, unless you already have a visa which covers the whole length of your new programme. The VISAS Team can assist you in making your new visa application.

Please refer to our 'Renewing your visa from the UK' webpage for information and podcasts.

Getting to the University

If you are a UK student, you can skip this step as it refers to our international and EU students arriving in the UK via Heathrow or Gatwick airport.

Getting to the University

Students starting your studies in September or January

Register for Meet and Greet

Meet and Greet is only available to students arriving during semester one and two intake dates, if you are arriving outside these dates you will need to make your own way to the University. To help you with this please visit our website for directions.

To help make your arrival in the UK as easy as possible we run a free Meet and Greet service at London Heathrow Airport and London Gatwick Airport. We will be at the airport to meet you and there will be a coach service to take you to your accommodation in Southampton or Winchester. You will arrive in time to take part in the various welcome activities on offer.

Semester 1 Meet and Greet

Our Meet and Greet team will be there to meet you on the following dates:

  • Wednesday 21 September 2016
  • Thursday 22 September 2016

To sign up for this free service you will need to complete our online booking form. The deadline for submitting the form is 2 September 2016.

If you book by 2 September, you will be guaranteed a place on a coach. If you book after this deadline, your information will be passed to the Meet and Greet representatives and they will find you a place on a coach if they can, however this cannot be guaranteed.

Meet and Greet representatives will be at each airport from 08:00 until 22:00. The last coaches will depart when all pre-booked students have been met by a member of the Meet and Greet team – this may be before 22:00.

Please note that the coach service is for students only. If there are seats available, your friends and family members may be able to join you on the coach but priority will be given to students. If there are no places on the coach for your friends or family, we will help them find another form of transport to get to Southampton.

Please also be aware that the coaches have a limited luggage capacity. There is therefore a maximum luggage allowance of two large suitcases (which you must be able to pick up and carry yourself!) and one small piece of hand luggage per student.

If you are not using the Meet and Greet service and you need information on how to get to the University, visit our website for directions.

Semester 2 Meet and Greet

Dates for the January Meet & Greet Service will be confirmed in October 2016.

Students starting your studies at another time of year

If you are not using the Meet and Greet service and you need information on how to get to the University, visit our website for directions.

For further information, visit our frequently asked questions page.

Prepare for registration

If you are a national from the UK or any EU country, you don’t need to attend a registration appointment so you can skip this step. See Step 5 for information about collecting your ID card.

Prepare for registration

International students

If you are an international student with a Tier 4 Visa and you were not a pre-sessional EAP student at the University of Southampton, you must attend registration when you arrive. This will include a visa, passport and identity check. We will email you with details of how to book a time for your registration event.

You will need to bring the following documents with you:

  • a valid passport
  • your term time address
  • your BRP (if you opted to collect it from a UK Post Office) or, alternatively, the letter you received from the Home Office confirming your BRP has been ordered and will be delivered to the University of Southampton
  • your student ID number (you should find this on your offer letter)
  • your original qualifications used to obtain your offer
  • the name and address of the UK bank that you plan to open an account with (if appropriate)

Please ensure you have completed steps 1 to 5 before booking your registration appointment.

Registering with the police

Students from some countries or territories who are studying on a course for more than six months are required to register with the police when they arrive.

Find out whether you will need to register with the police and, if so, how to do it.

Pre-sessional students

You will attend registration during your induction for your Pre-Sessional EAP programme and you will not need to attend another registration appointment for your main programme. You will, however, need to apply for your new visa for your main programme of study before your current Pre-Sessional visa expires. The VISAS Team can assist you in making your new visa application. Once you have submitted your visa application, you will receive your new ID card. Please ensure you bring your Pre-sessional ID card to this appointment.

Next steps

Congratulations - you have now completed the important steps required before you arrive.

Please visit the When You Arrive section to find out more about what happens when you arrive in Southampton.

We have a Welcome calendar that will help you find out what is going on around campus in your first few weeks.

When you arrive

Find out more about what happens when you arrive in Southampton

Welcome calendar

Find out more about events in your first few weeks at the University

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