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The University of Southampton
Conference, Events & Hospitality

Guest A - Z Directory

We wish you a warm welcome to the University of Southampton and we hope you have a pleasant stay.   This A-Z directory should provide all the information you will need, however, if you do have any questions or concerns during your stay, please contact our 24 hour reception staff who will be pleased to help you.

24 Hour Reception

Can be contacted on 02380 595975.


Most of the main high street banks are on the main Highfield Campus together with a bookshop and a Post Office. Cashpoints are located near the banks and next to the Student Union shop.


Catering is provided in accordance with your conference programme. Please refer to your conference programme or Halls of Residence Reception for confirmation of times.

Vending machines are available throughout the Halls of Residence and around the campuses.

If you wish to buy additional catering, our retail outlets are open Monday to Friday serving drinks and snacks.

Check out

Please vacate your bedroom by 9:30am on the day of departure and ensure your key is returned to reception. A charge of £25 per key is made for any missing / lost keys.

Fire Detectors

Your room is fitted with a fire detector. They are extremely sensitive and can be set off by hair dryers, hair straighteners, large amounts of hair spray etc. It is advisable to open your room windows if you are using these types of equipment or styling products.

Fire Evacuation

Fire instructions are provided in your bedroom – please familiarise yourself with the emergency procedures.


Shine Hairdressing is located on Highfield Campus above the Student Union Shop - contact directly or 023 8059 5060


Your bedroom will be supplied with: duvet, fitted sheet and two pillows, bath towel, hand towel, bath mat and soap. We do not supply any toiletries (e.g. shower gel / shampoo etc).

The heating is turned off in the bedrooms during the summer (June – September) if you are cold and would like extra bedding, please contact Reception (Dial 25975 from your room telephone).

Kitchens are equipped with: kettle, cups and saucers, teaspoons, tea/coffee, milk, tea towel, washing-up liquid and washing-up cloth.

Bedrooms and kitchens are serviced daily.

Internet Access

Wifi is available in all Halls of Residence bedrooms for conference delegates. Connect to Wi-Fi guest and follow instructions to set up an account.

Ironing and Hairdryers

Iron, ironing boards and hair dryers are available from reception (a £5.00 deposit is required) (phone 25975 from your room phone or 02380 595975 from a mobile)


Laundry facilities are available at your Halls of Residence – please ask at reception for details.


Directions to Glen Eyre Accommodation

Directions to Highfield Hall Accommodation

Map of Highfield Campus

Map of Highfield, Glen Eyre and Avenue Campus

Medical Services

Please contact reception for first aid

Should you require non-emergency medical assistance the University Health Centre is situated on the main Highfield Campus, telephone 023 8055 7531.

Southampton General Hospital has Accident & Emergency and eye units, telephone 023 8077 7222.

Residential Area

The Halls of Residence are often populated with other residents and are located in residential areas – so please be respectful to others.

We request if you are arriving back to your Halls of Residence late in the evening that you return quietly.

Safety and Security

For your personal safety you will find a range of security measures in place, from digital locks to uniformed patrolling officers. However, we would urge you to take basic everyday precautions when staying in the Halls of Residence:


The Student Union Shop on Highfield Campus sells a range of goods including fresh produce, newspapers, magazines and confectionery. A range of shops, restaurants and supermarkets can be found locally in Portswood but a wider selection is available in Southampton town centre, a short taxi or bus ride from the University.


All University of Southampton buildings including bedrooms, dining rooms and social areas are strictly non-smoking.

Sports Facilities

A fitness suite, 25m 6-lane swimming pool and 8-court sports hall are available at the Jubilee Sports Hall on the main Highfield Campus. Contact reception for details.


Local taxi numbers are

Radio Taxi's - 023 8066 6666

Streamline Taxi's - 023 8022 3355

West Quay Cars - 023 8022 3450


The Uni-link bus service operates a wide service around Southampton. The main Interchange for the Uni-link bus service is situated on the Highfield Campus. There are Uni-Link bus stops on the main road, outside of your Halls of Residence.


Find out more about our Conference, Events & Hospitality services


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