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The University of Southampton
DiversityHow we support diversity

Harassment Contacts

The University has a committed team of trained Harassment Contacts. They provide a confidential service to students and staff who feel bullied or harassed. They also support those who have been accused of harassment.

If you feel that you are being bullied or harassed and you need to share your experience in confidence, the Harassment Contacts are available to talk to. They can offer a sympathetic ear and try to understand how you feel, and can help you in assessing your options to address the problem. This equally applies to those accused of harassment, who may feel isolated or confused by the accusation, and need assistance in understanding the processes that may be undertaken.

Getting in touch

When you get in touch with a Harassment Contact, please bear in mind that they are volunteers: they may not be available to take your call staight away, or may not immediately reply to your email. There are two options:

You can choose someone from the list

If you wish, you can select someone from the Harassment Contact list, and approach them directly.

The Contact does not have to be from your own faculty or department. You may feel more comfortable if they are based in a different part of the University. This also helps avoid possible conflicts of interest for Contacts themselves.

Occasionally an individual Harassment Contact may be unable to take on your case due to workload or an extended absence from the University. If so, they will let you know and arrange for one of their colleagues to get in touch.

Find out more more about each of our current Harassment Contacts team.

You can contact the Diversity team

Alternately, you can email Diversity and ask them to arrange on your behalf for one of the Harassment Contact team to get in touch. It can be helpful to give a brief description of the problem - two or three lines will be fine at this stage. You can also say if you would prefer to talk with someone with particular background knowledge or experience. We will try to honour this, but can't guarantee it. One of the team will come back to you as soon as possible. If you leave a phone number, please indicate the best times for calling you back during the day.

If you have a more general question, please again contact one of the Diversity team.

Other options

Even if you decide not to approach Harassment Contacts (or any other service) immediately, it can be helpful to keep a diary of events, plus any supporting 'evidence'. You might also refer to the advice on the HR Services page on Bullying.


Harassment Contacts are required to submit a report to the Diversity Officer after they are contacted by someone. This report is completely anonymous and confidential, and is only used for the monitoring of the Harassment Contacts scheme. These reports will not be seen by anyone else, and will never be used as evidence or otherwise should formal procedures be undertaken.

Mediation Service

Mediation is a complementary service, assisting with conflict resolution.

Becoming a Harassment Contact

Future recruitment opportunities will be advertised on SUSSED, and on these pages. Full role description can be downloaded through the link below.

If you would like to display a poster in a kitchen or common room, you can download .pdf files from the Harassment Contacts team page. For a supply of leaflets, contact Aysha Rahman.

Useful Downloads

Out of hours support

Southampton Nightline (023 8059 5236) is a confidential information and listening service for students. Run through SUSU, it's open every night from 8pm-8am in termtime.

All year round, students can also contact the University's Central Control Room (023 8059 2811 or x22811) who will assist, or if necessary contact the University's Out-of-hours service.

For staff, EAP (Employee Assistance Programme) includes 24-hour access to a counsellor, nurse or legal representative (0800 316 9337). The UCU-backed charity Recourse also provides 24/7 support for all staff by email, online chat or phone (0808 8020304).

Many other services are available in the working day. For broader support, particularly with mental health and wellbeing, you may find our resources sheet (below) helpful.

Useful Downloads

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