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The University of Southampton
Early Years CentrePart of Student Services

Drop-off and collection

Procedure

When you drop-off and collect your child, please sign the room register. This ensures we have an up-to-date record of who is on the premises at any given time. It is important that you don’t let anybody into the Centre that you don’t know. If somebody tries to follow you into the Centre and a staff member isn’t present, please ask them to wait at the door and let a staff member know. This will help us to keep your child safe while in our care.

Late collection

We open at 08:00 and close promptly at 18:00. If you are going to be late collecting your child, it is important that you telephone us as soon as you can so the appropriate arrangements can be made until you arrive. Please note that two members of staff are required to stay on the premises until you arrive and this may not be someone from your child’s room. A late-collection fee may be charged. The current rate stands at £15 per half hour.

Guidance on engaging with staff during collection

If you wish to talk with staff about your child’s day, please make sure that you arrive to collect your child no later than 12:45 (morning session) or 17.45 (afternoon session). We are not insured to have your children on the premises after their session has finished. 

Where several parents are arriving or leaving at the same time, it may not be possible for staff to speak to you about your child’s day.  If there is something specific you wish to discuss, you are always welcome to call the Centre and book an appointment to see your child’s key worker or a member of the management team.

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