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The University of Southampton
Enabling ServicesPart of Student Services

Staying Connected

Social distancing can make some of us feel lonely as we know that staying connected with people is going to be more difficult at the moment. Fortunately, technology makes it so much easier for us to stay connected.

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Keeping connected with others is good for our wellbeing

As well as being able to keep in touch with your loved ones and the University through text, email, video calls and phone calls, many organisations and services are offering their support remotely too. You could also consider joining online groups like book clubs, dance classes, online quizzes – whatever you’re interested in! Remember to check Blackboard and your University emails regularly so that you can keep connected with your studies.

Online support

Anxiety UK support groups

As well as providing online resources and webinars, Anxiety UK are running online support groups for people with Coronanxiety. Find out more information on their website.

Frazzled Cafe

Founded by the University's Chancellor, Ruby Wax, Frazzled Cafe gives people the opportunity to connect through peer-to-peer support. They are now hosting virtual meetings; sign up on their website.

SUSU online community

An online community so that you can keep in touch with students at the University, and stay connected with University life whilst studying remotely.

One-to-one support

Enabling Services

Please email for support with questions that you have about wellbeing support and study support, and for information about other services.

Student Life

Student Life are available 24/7 to support all University students, and they can offer their support remotely. Email 

Student's Union Advice Centre

The Advice Centre provides free, independent and confidential support to all students. They are currently offering support via email and telephone.

The Lighthouse Shirley: 

Those in mental health crisis or emotional distress can text ‘lighthouse’ and their postcode (for example LIGHTHOUSE SO14 0YG) to the Mind text line number (07451276010) between 4:30pm and 12am. The Lighthouse staff will then contact them via telephone, email, webchat or text.

The Lighthouse is an informal, non-judgemental, out-of-hours mental health service for anyone over the age of 18 who requires short-term support in times of great difficulty or is struggling with poor mental health.    

Make positive connections

Lastly, we encourage you to share your concerns about the current situations with people you trust, but try not to make this the sole focus of all your conversations. Try to share positive news or share ideas on good ways to occupy your time. If you're struggling to reach out to someone, Mind have a really helpful webpage on talking to friends and family.

Only get your information from trusted sources such as Public Health England, as you might find that if you’re receiving information second-hand or third-hand, it can get miscommunicated. Receive your news and information about the University from the dedicated FAQs page. If you find that there are news posts or social media messages that are not helpful for your mood, it’s ok to switch these off for a while.

If you feel able to, you could always reach out to a vulnerable person who is isolating through the NHS Check in and Chat scheme. Please ensure you're following the NHS's volunteering guidelines, and that you look after your own wellbeing too.


Managing your wellbeing and studies remotelyCovid-19 FAQs pageNHS Check in and Chat scheme
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