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The University of Southampton
Enabling ServicesPart of Student Services

How to access wellbeing support

Published: 20 March 2020
Self care ideas
Try to include self-care in your new routine and look after your wellbeing

Enabling Services are aware that the early closure of teaching for the Easter break and the ongoing Coronavirus situation has been an unprecedented and difficult time for everyone. We want you to know that there is still support available and how you can access this support.

If you would like to contact Enabling Services then we are still open, however please email If you are facing significant difficulties or dealing with a crisis, please email Please note, our telephone lines are currently not being monitored. 

Our teams in First Support, Disability, Specific Learning Difficulties, and the University Counselling Service will be keeping in touch with students with existing appointments. Further details on our full appointment offers will be released soon with a view to offering appointments remotely where possible. 

Our Student Support Drop-in service and our Study Skills Drop-in services are currently suspended.  However, we will be sending further updates about these services as soon as possible.  We have a large amount of self-help resources available on our website, which you may wish to take a look at.  We are updating these resources regularly to include some useful tools to help with planning during the upcoming weeks.  

The Student Life Team are continuing to support all students via email, regardless of where you are.  If you would like some support from Student Life please email  If the situation is urgent then somebody from the Student Life team will phone you. 

There are several services available via the phone, 24 hours a day, 365 days a year, such as the Samaritans and SHOUT.   

There are also new services being set up, such as The Help Hub who are hoping to start running soon.  They will be offering free 20-minute online appointments to people who are self-isolating and struggling with their wellbeing.   

If you are back at home in England or planning to go home in the next few days, then you could look into accessing support from your local IAPT service.  You can use your postcode to find your local service via the NHS website

Last week, we shared some useful websites with some information and tips about looking after your wellbeing during the current climate.  These include, The Mental Health Foundation who have published a useful article issuing advice on how to stay mentally well during this period of unease.  Action for Happiness have shared information about how to protect your mental health.  Mind have also posted some in-depth tips on what to do for your wellbeing if you are asked to self-isolate. 

There are also a number of apps available to download, some of which may be helpful for maintaining your routine and wellbeing.   

The most important thing to remember, even when self-isolating is that there is still support available and you can still reach out for help if you need to. 

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