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The University of Southampton
Health Work

Workforce, innovation and implementation

Research in this cluster links clinical nursing with applied social science to advance novel explanatory models relating to complex structural and technological problems in healthcare delivery.

Professor Carl May

We have undertaken large scale international research on workforce configuration demonstrating the quality of nursing contributions to the primary care and cancer care workforces, whilst also examining the contribution of nurse staffing to quality and safety in hospitals. 

Work led by Catherine Pope has explored first contact between service users and emergency services, as well as the development of alternative services and the high level interpretive skills required by the workforce.

Underpinning this work is the development of a strong theoretical basis, known as ‘Normalization Process Theory', which helps healthcare professionals better understand how innovation and change should be incorporated into every day practice. This work is led by Carl May.

We know that healthcare professionals have used the web tool to plan and design interventions and that using the technology, they have been able to anticipate and solve implementation problems before they have happened.

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