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The University of Southampton
iSolutions

Service status

Find out more about current IT issues, planned maintenance as well as known IT problems.

If you are experiencing problems, please report them to ServiceLine by calling extension 25656 or reporting it online here:

Report an IT issue

There are no issues affecting the University core network.

 

Papercut application update (myprint.soton.ac.uk)

There will be a short outage to the papercut application on 16 October between 6pm and 7pm while a fix is applied to the server. This will impact the following services:

  • Adding credit to print accounts
  • Print reporting
  • Access to papercut application 'myprint.soton.ac.uk'

We apologise for any inconvenience this may cause.

There are currently no known problems to report.

Maintenance Weekends

The next maintenance weekends are taking place on: 

  • 28 - 29 July 2018
  • 16 - 17 December 2018

There may be disruption to services during the following agreed times while iSolutions carries out maintenance work.

Adobe Connect and ePrints 08:00 - 09:00 every Thursday
Admin services 07:00 - 09:00 first Tuesday of every month
Agresso 12:00 - 14:00 third Thursday of every month
Automated Metering System 16:00 - 17:00 every weekday
Banner 13:00 - 21:00 first and third Wednesday of every month
Blackboard 08:00 - 09:00 every Wednesday
Campus network 07:00 - 09:00 every Tuesday and Thursday
Cognos Generic, MyHR and ResourceLink 15:00 - 18:00 first Thursday of every month
Crow's Nest 14:00 - 16:00 every Wednesday
ECS 17:00 - 18:00 every Wednesday
Exam Timetabling, KX Link, Web Room bookings and Scientia  13:00 - 17:00 first Wednesday of every month
Group 4 Access Control (door access) 10:00 - 11:00 daily
Halls network 07:00 - 09:00 every Tuesday and Thursday
Identity Management (IDM) 09:00 - 10:00 every Thursday
LiveSite, Teamsite and MediaBin 07:00 - 09:00 every Thursday
MySouthampton app                                                   07:00 - 09:00 every Tuesday and Thursday
Managed print 17:00 - 18:00 every Wednesday
Oracle CRM 16:00 - 18:00 every wednesday
Perception 08:00 - 10:00 every Wednesday
QlikView 09:00 - 11:00 every Wednesday
Raiser' Edge 12:00 - 14:00 every Thursday
SharePoint 07:00 - 09:00 every Wednesday                                      
SUSSED 07:00 - 09:00 every Tuesday

 

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