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The University of Southampton
iSolutions

Email, telephony and collaboration

Email archiving for staff

Staff are given 500MB of storage space by default and this can be increased in increments to a maximum of 2GB on request to ServiceLine. In addition, staff have an easily accessible but separate Online Archive space.

All staff are provided with 20GB of Online Archive storage space (accessible in Outlook 2010/2013/2016 and Outlook Web App not lite) for archiving email messages.

Further information can be found at How do I archive my emails?

This service is relevant to: Staff, Researchers

Email list systems

The University maintains two main email list processing systems. These are:

  • Majordomo - provides manually maintained email lists.
  • all.soton - provides email lists that automatically generated from University information.

Further information:

This service is relevant to: Staff, Students, Researchers

Email for alumni

The University of Southampton helps you to stay in touch with the friends and contacts you have made at University after you have finished your course by providing email accounts for alumni.

The student account you have been using while at Southampton, which expires four months after leaving the University, will be converted into an alumni email account for you to use in the future. It will be easy to remember because it will be based on your student account but with the word ‘alumni’ added so for example abc123@southampton.ac.uk will become abc123@southamptonalumni.ac.uk.

To make use of this facility you must have been an Undergraduate or taught Postgraduate student at the time of leaving the University. Research postgraduate students do not currently receive this service.

Further information can be found at When will I have access to my alumni account?

Email for students

Your email account is provided through Microsoft Office 365, which is a set of web-enabled tools that lets you access your email, documents, contacts and calendars from virtually anywhere, on almost any device.

Further information can be found here: As a student what do I get with Office 365?

Email for staff and researchers

Email is one of the primary methods of communication used throughout the university.

Staff are issued with an Exchange account which is accessible both on and off campus.

All University managed Windows computers have the Microsoft Outlook program installed by default.

Instant messaging for staff

Skype for Business is an instant messaging service available to all staff with an Office 365 account at the University, it provides, instant messaging, voice, video and conference calls, screen sharing and online meetings/presentations.

Further information can be found here: How do I find out about Skype for Business?

Instant messaging for students

Skype for Business is an instant messaging service available to all students with an Office 365 account at the University, it provides, instant messaging, voice, video and conference calls, screen sharing and online meetings/presentations.

Further information can be found here: How do I find out about Skype for Business?

Switchboard

The University Switchboard receives calls from outside the University from callers dialling 023 8059 5000.

University extension users can reach the Switchboard by dialling 0.

Internal phone directory can be found here:

To view or update your personal contact details please sign in to manage your account via Subscribe Self Service (https://subscribe.soton.ac.uk/)

This service is relevant to: Staff & Researchers

Telephone Liaison Officer for Staff and researchers

If you need any advice relating to telephony, you need to contact your Telephone Liaison Officer (or TLO). See below to find out who your TLO is (and note that you may need to log on with your University username and password to display the page):

This service is relevant to: Staff & Researchers

Video Conferencing

iSolutions offers a number of video conferencing and webinar services accessible from your computer, including Skype for Business and  Adobe Connect

Further information is available here:

The University has a number of bookable Common Learning Spaces that allow users to talk face to face with other users with videoconferencing facilities throughout the world.  Video conferencing is a free to use service at the University and includes technical assistance at the session. There will be a charge for assistance which is provided outside of normal working hours. Please note that this service is not available to bookings external to the University.

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