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The University of Southampton
iSolutions

A-Z of University systems

All.soton mailing list service

The all.soton mailing list service is a set of automatically-generated email lists, categorised into faculties, schools, teams and programmes of study etc. Information is drawn from Banner and ResourceLink to ensure users are associated with the correct lists.

Faculty offices and BRMs may have privileged access to view list memberships secured by password and IP address.

Further information can be found here: How do I set up and manage a University-wide list of email addresses?

This service is relevant to: Staff, Students, Researchers

 

Audio Visual Support

iSolutions maintains an Audio Visual (AV) Store which can provide equipment to all University staff, affiliated departments and external companies.

Further information can be found here: What are the costs for hiring AV equipment (non-teaching purposes)?

This service is relevant to: Staff, Students, Researchers

Aurora

Integrated HR and Payroll application.

This service is relevant to: Staff

Banner

The Student Administration System (Banner) is the student record system for the University of Southampton.

Further information can be found here: Banner - Student Systems support

This service is relevant to: Staff, Students

Blackboard

Blackboard Web Interface:

Used by staff and students the Blackboard service is the University’s Virtual Learning Environment

Providing course resources and interactive tools such as: 

  • Static resources (handouts / slides)
  • Interactive tools (discussions, blogs, wikis etc)
  • Integration with other services (Reading Lists Online, TurnItIn UK)

Part of the University’s Managed Learning Environment 

Blackboard Mobile Learn:

Used by staff and students, Blackboard Mobile Learn provides on the go access to aspects of the main Blackboard system.

  • Static resources (handouts / slides)
  • Interactive tools (discussions, blogs, journals)
  • Course Announcements
  • Push Notifications

Available on iOS, Android, BlackBerry, HP WebOS

Further information can be found here:

 

This service is relevant to: Staff, Students, Researchers

 

Business World (Agresso)

Business World (formerly Agresso) is the University’s financial management system. It is responsible for processing orders and payments from University staff members, and procurement workflow.

The service is accessed by two methods:

  • Desktop (formerly smart client), a full desktop client, used by Finance staff
  • Web (formerly self-service), a web portal used by any University member of staff to approve purchase orders, review transactions and submit expenses.

Further information can be found here: How do I get training for Business World (Agresso)?

This service is relevant to: Staff

 

COGNOS

COGNOS Generic: Generic reporting tool

COGNOS HR: HR reporting tool

This service is relevant to: Staff

Drop Off

Drop Off provides a web service allowing files to be easily shared by users within and outside the University.

It effectively replaces FTP sites and the need to add large attachments to email messages, which may be blocked by email service restrictions.

It is to be used by anyone inside and outside of the University.

Dropoff can be found here:

This service is relevant to: Staff, Students, Researchers

EAssignments

The University eAssignment system is for electronic submission, marking and feedback of student work. It is currently used to varying amounts by all Faculties in the University. The system can be found here: eAssignments

This is used for both formative and summative assessments and those with or without electronic submission of student work and with or without electronic entry of marks and feedback.

If you have a query regarding an assessment within the system you should (in the first instance) contact your Faculty Office.

If you wish to use the eAssignment system for an assessment please contact ServiceLine

Staff can find more information about the system here: eAssignemtns training and support resources

This service is relevant to: Staff, Students

Edshare

EdShare is the Universities teaching and learning repository.

Edshare can be found via any browser at: http://www.edshare.soton.ac.uk/

This service is used by all staff and students who use their University login details to upload/download content.

Much of its content has open access to anyone on the web.

Users can store resources on there and preview content without having to download it.

Content can be linked into Blackboard.

 

This service is relevant to: Staff, Students

 

ePrints

ePrints is a the University of Southampton’s Institutional Research Repository.

ePrints can be found at http://eprints.soton.ac.uk/

The service is used primarily by lecturers and research students to deposit research material. 

This service is relevant to: Staff, Researchers

ERGO

ERGO (Ethics and Research Governance Online) is the University of Southampton’s institutional system for research ethics and governance applications for human-participant research studies.

ERGO can be found at https://ergo2.soton.ac.uk

The service is used primarily by research staff and students to submit study information to School/Faculty Ethics Committees and the Research Governance/University Insurance offices.

School/Faculty Ethics Committees and the Research Governance/ University Insurance office review and approve these studies online before any research can begin.

This service is relevant to: Staff, Researchers

Express Workstations

Express Workstations have been designed to replace the iCafe machines. The new service has been designed to run quickly on older, small form factor, computers (Dell D760s) which fit into the existing (limited space) iCafe benching.

Express Workstations have a strictly limited role providing access to:

  • Internet (IE8 and Mozilla Firefox browsers are available)
  • MS Office 2010
  • Student Printing
  • Student account – charging etc
  • Library web cat link

This service is relevant to: Students

Group 4 Access Control

Group4 (also known as “G4S Symmetry” and “Multimax”) is the door access system for the University.

The service is used by the entire University and is on the critical services list.

The virtual servers infrastructure and operating system are supported by iSolutions Enterprise Systems Management team.

 

ID cards

On-line ID Card request form is available to all students and staff to allow both new and replacement cards to be ordered.

The request for a University ID Card to enable access and use of services is accessed through a University developed on-line form. A sub-set of the functionality is also provided to enable continuing students to re-order just the card services.

The primary purpose of the University ID Card is to enable identification of the card holder and access to secure areas.

This service is relevant to: Staff, Students, Researchers

 

 

 

iSurvey

iSurvey is a survey tool used by staff and students for ‘quick’ surveys and research based questionnaires

It has an extensive online help section here: iSurvey help

This service is relevant to: Staff, Students, Researchers

Library loan laptops

Laptops can be loaned in the Hartley Library on a three hour basis. This service is available for all members of the University.

This service is relevant to: Staff, Students, Researchers

LinkedIn Learning

LinkedIn Learning is a library of high-quality video tutorials on a wide range of software and business topics. Your University account gives you access to all of it for free.

Further information about Linkedin Learning can be found here: Linkedin Learning

This service is relevant to: Staff, Students, Researchers

 

MediaBin

Digital Asset Management

MySouthampton app

The MySouthampton app is the University of Southampton's official smart device app for current students and staff giving you comprehensive information about the University and its services such as: email preview, maps, timetables*, contacts, library loans, workstation availability, latest news and important alerts to help you get the most out of your time at university.

The service constantly expands to give you easier access to even more of the University’s systems and information. You can even suggest new ideas and features for the app.

The app is available for all Android, iOS, Blackberry users, web (PC/Mac/Linux) and Windows phone users can access the app by using the web version.

Further information can be found here: MySouthampton app

This service is relevant to: Students

Office 365

 

Office 365 is a service which is available to all University of Southampton students and staff.

Students get all office 365 applications such as email, OneDrive for business, Skype for business etc. Staff get all office 365 applications apart from email whch is provided by Outlook.

As well as being able to check your emails for students, you can access your University OneDrive for business where you can create and share files. It also includes a suite of Microsoft Office applications which can be downloaded on up to 5 different devices and is completely free of charge, during the time that you are a staff/student with us.

Further information can be found here: As a student, what do I get with Office 365?

This service is relevant to: Students, Staff

 

 

Online Timetable

 

The Online Timetable is a web application that allows students and staff to be able to view personal teaching timetables. The application is accessible via SUSSED (except for Winchester School of Art).

Further information can be found here: Viewing your timetable

This service is relevant to: Staff, Students

 

Panopto

Panopto is the University Lecture Capture system. It also hosts all our internal streaming videos.

Staff can record their lecture in a lecture theatre or record a session in their office, home or on the go.

Further information about Panopto can be found here.

This service is relevant to: Staff, Researchers

Perception

Online assessment and survey system

Further information can be found here:

This service is relevant to: Staff, Students

PGR Tracker

The University's Post Graduate Research (PGR) Tracker software is used by PGR students for recording and tracking their post graduate progression milestones.

Further information can be found here: How do I access PGR Tracker?

This service is relevant to: Researchers

Planon

The Planon service is used by the University to record and manage all assets and associated maintenance in the estate. This includes planned maintenance, reactive maintenance and small work requests as well as building/space, asbestos, and associated Estates health and safety.

The main service is available to all Estates & Facilities staff and a number of remote contractors who are assigned selected work through Planon. All staff and students can also registration of building problems

Further information can be found here: Planon

This service is relevant to: Staff

Pure

PURE (CRIS) - PURE software service currently in development, this will implement a new CRIS (Current Research Information System) with a publications database and analytical tools.

This service is relevant to: Researchers

Qlikview

QlikView is a Business Intelligence tool that allows you to interrogate data and has been consolidated from multiple sources into a single application. It enables you to easily select the criteria you are most interested in.

A number of applications have already been developed within the University and these can be accessed from the QlikView portal: https://qlikview.soton.ac.uk . All members of staff can have access to QlikView but some applications may have restricted access due to the nature of the data they contain.

There are a number of QlikView 'applications' which you can access to see the types of information that can already be provided.

What is a QlikView application?

A QlikView application is an application that’s been developed to meet a specific need for information. Depending on the nature of the application it may be open to all staff or to a limited set of people.

QlikView applications present data graphically in the web browser and allow users to navigate that data easily using the mouse.

Unlike a report, a QlikView application is not designed to provide one set of data in response to a specific question, rather it provides related data and allows the user to navigate that data as required.

QlikView applications also differ from reports in that they often combine data from different databases or external data sets.

Can anyone use QlikView?

QlikView is available for all University members of staff.

Room Booking

 

The room booking application provides an online service for University staff and students to request room bookings for Common Learning Spaces at any time after the publication of the timetable. The room booking service is available via SUSSED.

Further information can be found here: Room Booking

This service is relevant to: Staff, Students, Researchers

 

Room Service

Room Service is the University's accommodation booking system.

This service related to: Staff, Students

ServiceLine

ServiceLine is the University's IT service desk.

 

The main route to contact us is via ServiceLine OnLine and you can log your issue online here: Report IT issue online.

If your enquiry is urgent, you can contact ServiceLine on x25656 or +44 (0)23 80 595656, or 73-25656 (SGH).

The phones are manned from 08:30 – 18:00 Monday – Friday, each day the University is open.

Additionally we have an IT helpdesk in the Hartley Library on Highfield campus.

Desk opening times: 9am-5pm

This service is relevant to: Staff, Students, Researchers

 

SharePoint

 

SharePoint is a University-wide collaboration space for the University. You can create a collaboration group in minutes and start sharing documents, ideas and Faculty information, and you can create discussion forums, on-line blogs and wiki pages.

Access it at groupsite.soton.ac.uk. You can also access SharePoint anywhere without the need to use VPN or SVE.

SharePoint can be used to store most standard document types such as Word documents, Excel spreadsheets, Access databases, PowerPoint slides, text documents, PDFs and pictures.

Further information can be found here: What is SharePoint and where do I access it?

This service is relevant to: Staff, Students, Researchers

 

Southampton Virtual Environment (SVE)

Southampton Virtual Environment (SVE) gives you access to your University Windows desktop from any device in any location, whether that's at home, on campus or on the move.

You will also have access to all of your files plus the most popular applications.

Further information can be found here: Southampton Virtual Envionment

This service is relevant to: Staff, Students, Researchers

Staffbook

Staffbook is used by University staff to book themselves onto courses and events managed by the Professional Development Unit (PDU).

This service is relevant to: Staff

Subscribe

Subscribe is used to give new staff and students and IT account. It is also used for various other purposes such as password changes and other updates.

To Subscribe visit: https://subscribe.soton.ac.uk/

If you are hosting a conference and require temporary IT access for your delegates, please complete the following form:

Temporary access to University resources

This service relates to: Staff, Students, Researchers

 

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