Welcome to all new and returning students. We are dedicated to making it as easy as possible for you to connect to your University IT.
There are a number of IT services available to all our students from free Wi-Fi to specialised software.
Our iSolutions team will be around campus and halls over the welcome period to assist you with everything IT.
Our help-desks will be on campus:
- Hartley Library: 24 September - end of October 9am – 6pm (Weekdays)
- Avenue campus: 24 September– 5 October 9am – 5pm
To support the move-in weekend, our teams will also be at the following halls of residence and the Hartley library on 23 – 24 September between 12noon and 6pm:
- Glen Eyre
- Mayflower
- Wessex Lane
To keep up-to-date with iSolutions, find us on Facebook and Twitter.
You can watch a short IT induction presentation using the link below. The presentation covers, connecting to eduroam, using your own computer, printing and staying safe online.
Creating your University IT account
Before you arrive you must set up your University computing account.
You can set up your account from any computer with an internet connection. You will be asked to provide:
- your student ID number (you can find this on your welcome email from the University or it is available from your student office)
- your family name
- your date of birth
During the process you will be given an IT account username and you will be asked to choose a password. It is very important to remember both your username and password so you can enrol and access other University services. Please make sure you:
- write down your username
- choose a password that you will remember and that will be easy to type on a UK keyboard
To create your University IT account please go to Subscribe.
Connecting to Eduroam
Eduroam is the University's free Wi-Fi network. It is easy to log in with your University username and password.
SUSSED
SUSSED is the University portal to your email messages, timetable, University news and much, much more.
Working away from campus
You can access your University Windows desktop from any device in any location using the Southampton Virtual Environment (SVE).
Further information on how to access and use SVE can be found here.
Office 365
Office 365 is available to all University of Southampton staff and students. Office 365 encompasses many services including email for students.
Blackboard
Blackboard is a system used by many lecturers to share course content with you. Items most commonly shared in this way are lecture slides, examples and reading lists. Some lecturers will expect or recommend you to print these slides to make notes on during lectures.
MySouthampton app
The University's official app, MySouthampton gives you access to your timetable, course information, campus maps and much more. You can download the MySouthampton app from your device's app store.
Learn new skills with Lynda
As a student of the University of Southampton you have access to 1,000s of online courses via Lynda.com through our Learn with Lynda service.
Saving your work
All students and staff have access to Personal Filestore, a secure storage space for your files and folders. This filestore is available as the My Documents folder when using University staff Windows computers, University teaching computers or the SVE service.
Your default quota for your personal storage is 50GB.
If you use a Windows 7 laptop provided by iSolutions then we do not recommend using more than 2GB of data as it may cause issues when syncing your documents.
Print copy and scan
Follow Me Print is a managed service that enables staff to print documents from anywhere to any managed printing device.
Our printers are commonly known as Multi-Functional Devices (MFDs) as they allow you to copy and scan too.
To top up your print credit online, please go to Print Credit.
Regulations and policies
iSolutions provides and manages access to a range of IT resources and services on behalf of the University.
In addition to the University regulations, the Director of iSolutions has (with the approval of the University) put in place the following regulations and policies relating to the use of services provided by iSolutions.
- The regulations for the use of computing services apply to use of all services provided by iSolutions.
- University data network - terms and conditions apply to any devices or services connected to the University of Southampton network.
- University data network - halls of residence connections, terms and conditions apply to all users and systems connected in the halls of residence.
Our regulations and policies can be found at Regulations and policies.