Skip to main navigationSkip to main content
The University of Southampton
iSolutionsFor students

My account and email

The Subscribe system is used to provide new staff and students with an IT account or manage an existing account, including changing passwords.  It is helpful to set a secondary email contact for your University email account in order to reset your own password if required.  

Your University username and password allow you to use University computers and online facilities.

Click on the link below to go to Subscribe and if required, the address of the Subscribe system is .

Subscribe to your University IT account
My computing account
My computing account

Creating your computer account

For new students, the computer account is created as a part of the enrolment process.

New staff need to go to Subscribe to create an account.

When an account is created, the username is generated automatically and the password is chosen by you.

Changing or resetting your password and managing your contact details

Go to Subscribe to change or reset your password and see below for further information:

Staff should also use Subscribe to update contact details such as your telephone extension number and your office location.

Computing account removal and extensions

You are entitled to a computing account for as long as you are a student of the University.  When you leave the University, you will receive an email once your school office has changed your student status. This email will commence a 4-month grace period where you can still access your email account.  Another reminder email will be sent 28 days before the grace period ends.

Access to SUSSED, Blackboard, and your personal Filestore will not be available when the account expires. If you would like to back-up your data, you will need to do this before the account expires, including any files stored in OneDrive. A short extension may be granted to a recently expired account in certain circumstances.

Alumni who graduated from an undergraduate and postgraduate taught programme, from summer 2013 or later, can access a free alumni email account. This also applies to PGRs who completed after 6 February 2019.  Click here to find out more about alumni email services.

Microsoft 365 and student email

Microsoft 365 is available to all staff and students, including cloud storage with OneDrive for Business, Office Online applications and downloadable Office products. Office 365 also provides the email service for taught students.

For further information, please go to Microsoft 365.

Privacy Settings