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The University of Southampton

University network planned outage

Published: 20 July 2016

Over the weekend of 30-31 July, a planned network outage will affect all networked IT services across the entire University. Service availability will be affected both on and off campus.

Please be aware if you are planning to visit the University of Southampton libraries or to access library IT services off-campus over the weekend of 30-31 July, that all services will be affected by a planned network outage. 

On Saturday 30 July 14:00-18:00 there will be a full network outage. During these 4 hours there will be no access to networked services in University libraries or workstation areas. Printing and resources which are accessed via authenticated services will not be available.

All networked services (email, websites, Southampton Virtual Environment, and the Virtual Private Network) will be unavailable during this period, on campus and off campus. The Library’s circulation system, including self-issue and return will also be out of action, as will WebCat.

Throughout this time, the Hartley Library (09:00-21:00) and Health Services Library (Saturday 09:00-17:00; Sunday 10:00-18:00) will be open.

Some services will be restricted:

  • Access to Hartley Library study spaces will be as normal
  • Books may be returned, but there will be no online user services, no holds, no renewals, no inter-site loans
  • No holds can be serviced during the outage period, there will be restricted access to returned stock

After the 4 hour full network outage on Saturday 30 July, services will remain at risk for the rest of the day, and for the whole of Sunday 31 July. This means that although the network and all services should work as usual, since complex work will be underway, there may be occasional short network disruption throughout.

We apologise for any inconvenience during this important work which is to install a new fibre optic network and to enhance other IT network provision across the University.


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