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The University of Southampton
Mathematics and Science Learning Centre

Terms and conditions

Alterations to courses and events

We will use all reasonable efforts to deliver advertised programmes and other services and facilities in accordance with the descriptions set out in our brochures, printed communications and website.

We reserve the right to cancel any event where we need to do so (including but not limited to circumstances outside of our control, where sufficient numbers have not booked for the event or the speakers are unavailable or cancel the event) any time prior to the date for providing that event. Where such a cancellation takes place, the University will notify you in writing by email of that cancellation.

Financial or other losses

The University will not be held liable for any direct or indirect financial or other losses or damage arising from changes made to the event timetable, location, content or method of delivery of various services and facilities set out herein.

The University shall not be liable for any costs, losses or expenses that you may incur due to such cancellation of an event, including but not limited to any travel or accommodation costs unless you paid for these through us. We shall refund your payment (in full as soon as possible) or offer you an alternative event if one is available. You have the choice of accepting the refund, a credit note or attending the alternative event.

It is important therefore that you supply an up to date email address and telephone number for notifications and notify us if these change.

We are unable to refund any parking fines issued by the University for parking in the wrong place.

Transfers or non-attendance

If you are unable to attend, there is no charge to replace the original participant with a substitute. Please inform us of the substitute’s details.

If you wish to transfer a booking to an alternative date for the same CPD activity or to an alternative activity, a request must be made at least 14 days prior to the start of the original CPD activity. If the request is accepted, there will be no charge other than any additional cost of the alternative activity above that of the original CPD activity.

If the transfer request is received within 14 days of the original course start date, we reserve the right to charge an administrative fee of £25.

Please note that all requests to transfer bookings are entirely at our discretion.

If you do not attend a course without giving at least 14 days’ notice and do not send a substitute, you will be charged the full amount of the course fee.

Please consult www.southampton.ac.uk/mslc online for further details and/or any changes to courses or events run by the Mathematics and Science Learning Centre or phone 023 80 59 8810 for more information.

© University of Southampton 2016

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