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The University of Southampton

NSS 2020 - Southampton increases in student satisfaction

Published: 16 July 2020
Southampton students on campus

The University of Southampton's overall student satisfaction score has improved to 85 per cent this year in the 2020 National Student Survey. This improvement is a very strong showing as many universities saw significant falls.

Students this year have also reported improved levels of satisfaction in response to 14 out of the 27 specific questions asked in the NSS, including those relating to Teaching, Academic Support, Learning Resources, Learning Community and Student Union.

Alex Neill, Vice-President (Education) at the University said:

“We’re very pleased to see a positive response by our students in the NSS in what has been a difficult year.  This response reflects the huge efforts of all of our staff, who have overcome many challenges during the course of the last few months to continue to deliver an excellent student experience here at Southampton. I thank everyone for their work in supporting our students – and I’m also grateful to our students who completed the survey and provided a wealth of feedback that we can now use to inform our work in all areas of academic endeavour across the University.”

Over 311,000 final year students from UK Universities and colleges took part in the survey which ran from 6 January to 30 April 2020. 73 per cent of our University’s eligible students completed the survey this year.


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