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The University of Southampton
Professional Development

Fundamentals of Operational Excellence

Operational Excellence
Operational Excellence

Target Audience: Staff who are recommended to attend by their line manager as part of their ongoing development and to fulfil requirements of their Personal Professional Development Review (PPDR). Please note that line management authorisation must be agreed before applying for this course.

Brief Outline: This three day course will give you an understanding of the fundamentals of continuous improvement or "lean", with a focus on how these relate to operations within the University. It will help to focus activity, people and resources on meeting customers' needs, eradicating waste and improving organisation efficiencies.

For more information about this workshop please visit the Operational Excellence site

What can you expect to learn: At the end of the training, participants will be able to review processes, create current state process maps, suggest improvements and monitor progress of the changes.

Facilitator Information / Led By

Name: Operational Excellence Team

Training Dates: There may be more than one training session scheduled; Please click on the 'Book now' button below to view all the date(s) available.

Recommended Reading

Operations Management Fundamentals
Operations Management Fundamentals

Customers want value. Companies want productivity. The solution: streamlined operations, from manufacturing to delivery. In this course, Arizona State University senior lecturer Eddie Davila shows how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation. In this course, he covers all aspects of operations management, including inventory forecasting and management, purchasing decisions, managing waiting lines, quality control, and business processes. Click here to learn more.

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