Skip to main navigationSkip to main content
The University of Southampton
Professional Development

Online Videos: Scott Bradbury resources

The University has licenced several management development learning resources from ScottBradbury in the areas of performance, feedback, coaching and implementing change.

To view all resources, go to (see below for how to access)

Title Content  URL
A Question of Evidence Illustrates how to conduct behaviour-based interviews that are effective, objective, transparent and legal
Absenteeism: Getting a grip Part 1 Illustrates how to conduct a return to work interview
Absenteeism: Getting a grip Part 2 Illustrates how to conduct an absence review meeting for those tougher cases
Agreeing development objectives Illustrates how to conduct effective personal development reviews
Coaching: the power of questions Illustrates how to use questions to help someone think through a task or problem for themselves
Feedback: Fixing performance problems Illustrates how to address performance issues before they become out-of-hand
Making change happen Illustrates how to drive through a successful change initiative
Performance objectives that work Performance Objectives that Work goes beyond the process of SMART to illustrate the importance of gaining not only agreement but emotional engagement too.
Using competencies successfully Illustrates how to use your competency framework to prepare for appraisals, promotion interviews and for self-development
WHAM A performance management training programme for managers, which illustrates how to manage a team that is focused, committed and high-achieving
What to say when it's someone else's fault What to do when you get the blame for someone else's mistake
What to say when someone breaks a comittment to you If you let people get away with it once, they will do it again and again
What to say when someone disagrees with you Disagreement is annoying but can be helpful
What to say when someone has an antisocial habit How to handle people who distract you at work with unpleasant habits
What to say when someone is being difficult How to deal with someone who doesn't pull their weight
What to say when someone rejects change How to persuade someone to embrace change
What to say when someone wants to chat How to deal with the chatty colleague
What to say when there's a new team member How to help a new colleague settle in and become a productive and happy team member.
What to say when you are asked to host a meeting How to prepare for and hold a meeting which engages participants and delivers your objectives.
What to say when you are new on the job How to get through those first difficult days
What to say when you encounter an ethical breach How to react when a colleague suddenly displays lower standards than you’d expect.
What to say when you experience sexual harassment How to deal with a common problem
What to say when you need extra resources How to get what you need to do your job
What to say when you need people to think outside the box How to get your team buzzing with creative ideas
What to say when you need someone to do something differently How to get your colleagues to work your way
What to say when you need someone to help you How to ask for help responsibly and earn the assistance you need.
What to say when you need to break a commitment How to persuade people to accept a change of plan
What to say when you've a great idea How to get your ideas accepted
What to say when your boss doesn't notice your work How to stand out from the crowd
What to say when your boss gives you too much to do How to cope with pressure at work
What to say when your personalities clash How to establish a positive working relationship with someone you don’t like.
What to say when a colleague is negative How to respond to a colleague who expresses negative views about your organisation and the people in it


To access the resources, you need to register on their website by following the instructions below.

  1. Go to the ScottBradbury StreamLearning website:
  2. Click on the 'Click here to register' link
  3. Fill in the form and click the 'Create my account' button. Please note that this is not your Southampton username and password, although you will need to use your Southampton email address. You can use your username or full name for the email, but remember which you chose e.g. or
  4. They will send you an email containing a link which you must click to activate your account.
  5. You will then be able to log in to the website using your email name and the password you chose. Please note, when you change your University of Southampton password, your Scott Bradbury password (if the same) will NOT be updated.
  6. View video of how to get the best use of the resources here.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.