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The University of Southampton
Professional Development

Workshops FAQ

How to book/unbook onto a staff workshop

You will find the 'book/unbook' check box to the right hand side of the name, date and time of the course and current uptake information. In order to book a place, simply click the box. If you then wish to unbook yourself, click the box again. You should receive automated e-mails after each action to confirm your attendance/cancellation.

Booking on or unbooking from a course will become unavailable at 08:00am three days before the course is due to start.

Go to staffbook

Using Staffbook for the first time

You will need your University user id and password and, when you log-on for the first time each academic year, you will be asked to confirm some registration information. You can update some of this information at any point in the year by selecting “edit my details” from the top-left options.

For important information on how to use Staffbook, including browsing courses, booking a place, cancelling a place, joining a waiting list, viewing booked and past courses, downloading course dates in to your email calendar, please see our Guide to Staffbook (Download link available at the bottom of this page). It is very important that, before you book on to a course, you check the course information carefully via the course title hyperlink to be sure that the course is right for you.

Line manager endorsement

We recommend that course applications are endorsed by the Line Manager; although we accept that this is not always possible it is good practice to make your Line Manager or Principal Investigator (PI) aware of an application to attend a training session. Note however that Staffbook will not require endorsement in the booking process.

Venue / Access information

Venue information will be sent to you in your joining instructions. Most of our courses are held in our training rooms in Building 27, Highfield campus (See link to map at the bottom of this page).

There is currently no step free access to the Professional Development training rooms in Building 27, although a solution is being sought. Please inform us as soon as possible on (023) 80593471 (extn: 23471) if you require special access arrangements (there is no lift available for direct access to the Training Rooms).

Travel costs

Individuals are responsible for their own travel arrangements and where travelling costs are incurred they should be claimed back from their Faculty or Professional Service through their normal Travel and Subsistence Claims process.

Certificates of attendance

Certificates of attendance can be provided to delegates on request, to support their record of continuing professional development.

Cancellation policy

Should you become aware that you will be unable to attend a booked course, please un-book your place via Staffbook immediately in order that we can notify the trainer and offer your place to someone on the waiting list.  Otherwise, if you have booked a place, please ensure that you attend.


No charge is made for attendance on Professional Development training courses, however due to limited places and high demand for our courses, the PD reserves the right to charge £75 for failure to attend an internally delivered course. Failure to attend a course delivered off site or by an external trainer will incur a higher charge based on a proportion of the total cost of the event.

Waiting lists

If the course uptake information shows that the workshop is already full, you will not be able to book a place. If you still wish to attend, you may want to add yourself to the waiting list which means that in the event that a place becomes available, you will receive an automated e-mail telling you that a place on that course has been allocated to you. In order to join the waiting list, simply click the button entitled 'join waiting list'.

Waiting lists are only connected to the specific session of the course you signed up for. Were you to join a waiting list for a session in May, if a space appeared on the same course in a June session, you would not be automatically allocated that place. You are able to place yourself on multiple waiting lists for the same course, however once you have been marked as attending any session of that course you will be removed from all waiting lists for that course.

Please be aware that places on the course may become available in this way at very short notice. If you are unable to attend when a place becomes available, please unbook yourself via staffbook the usual way.

Repeated workshops

Professional Development will list any sessions of any workshops which are currently planned on the website and on staffbook. If new dates are not immediately listed after old ones are completed, it will normally be because new sessions have not yet been arranged with the trainer. Courses may continue to be added throughout the academic year, as and when they are organised or requested.

When a new sessions of a popular workshop is added, those on the waiting list for the most recent date of the course will receive an automated e-mail informing them of the new date. They would then be advised to go on staffbook and book onto the new session. Receiving this e-mail does not guarantee a person a place on the new session.

The surest way to find a place on a course you want to attend is to regularly check staffbook and the website.

Lunch and refreshments

Unless specifically otherwise stated in the workshop description or a pre-workshop e-mail, courses do not include lunch or lunch vouchers. In most cases however, workshops will include tea/coffee and light refreshments.

1:1 coaching

Within the University there is some provision for 1:1 coaching in essential skills like interview training, however the requirement for this must be weighed against the cost to your department and the availability of of a trainer. If you feel 1:1 training would be the best option for you, please discuss it with your line manager.

Feedback on the Trainer

24 hours after each course, a feedback questionnaire will be e-mailed out to every delegate. In order for us to continue to improve our services year on year, it is vital that you take the time to fill in this questionnaire. It should only take 3 minutes of your time.

The information you provide to us helps us to gear our services specifically towards the people who benefit, and it also goes out to all the trainers to help them to better tailor their sessions so that future delegates can get the most out of them. If you were particularly impressed with a trainer and wish to send them your compliments, please have your feedback survey reflect this, and all your comments will be forwarded on to the trainer.


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