Skip to main navigationSkip to main content
The University of Southampton
Public Policy|Southampton

Schwartz Center Rounds

Project Lead: Professor Jill Maben, Professor of Health Services Research and Nursing, University of Surrey

About the Project

Originating in the US, Schwartz Center Rounds® (Rounds) were developed to support health-care staff to deliver compassionate care by helping them to reflect on their work. During monthly group meetings, staff discuss the emotional, social and ethical challenges of care in a safe environment. The number of organisations hosting Rounds has increased markedly over recent years.

What we did

In our study we used a mix of methods to understand how Rounds work, including an evidence review to understand the unique features of Rounds; comparing them with 11 other similar interventions (e.g. action learning sets); a national telephone interview survey with 48 staff running Rounds in 46 organisations of how Rounds had been implemented; a case study evaluation investigating the perspectives of those telling their stories at Rounds (panellists) and audience members who listened and contributed and facilitators and some who didn’t attend to understand why not. We also observed preparation meetings, the Rounds themselves and steering group meetings to determine how rounds worked and in what circumstances they worked best.   .

What we found

Professor Jill Maben
Click here for staff profile

Jill is a nurse and social scientist, and her research focuses on supporting staff to care well for patients. Jill qualified as a Registered nurse at Addenbrookes in Cambridge and studied History at UCL, before undertaking her Masters in Nursing at King's College London and completing her PhD at the University of Southampton. She completed her PGCE at the London School of Hygiene and Tropical Medicine in 2007.

References and Further Reading
Our open access systematic review of the Schwartz Rounds literature and scoping reviews of eleven other comparator interventions: Can Schwartz Center Rounds support healthcare staff with emotional challenges at work, and how do they compare with other interventions aimed at providing similar support? A systematic review and scoping review.

Our full NIHR report Evaluating Schwartz Rounds is here: Maben J. Taylor, C. Dawson, J. Leamy, M. McCarthy, I. Reynolds, E. Ross, S. Shuldham, C. Bennett, L. Foot, C. (2018) A Realist informed mixed methods evaluation of Schwartz Center Rounds in England. Final NIHR HS&DR Report.

See our film Understanding Schwartz Rounds: Findings from a National Evaluation which embeds a short Round in it and includes NIHR research findings –freely available on YouTube & 9 minutes long–

Understanding, Implementing and Sustaining Schwartz Rounds: An Organisational Guide to Implementation (2018) The link takes you to a four question quick survey so we can understand who is downloading / using the guide- once this is completed you will have access to the PDF.

Privacy Settings