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The University of Southampton

Frequently asked questions

How do I access Pure?

Current members of academic staff and postgraduate research students can log in using their University username and password at

I cannot log into Pure

Firstly, you need to make sure you are connected to the University network, either by being on-campus or connecting to the network via the Southampton Virtual Environment or by using the VPN.

If you are connected to the University network please ensure you are typing your University user name in lower case when logging into Pure, as this field is case-sensitive.

If you still cannot log into Pure please get in touch with Pure support at or raise a ticket with Service Line

How do I make my publications eligible for the next REF?

You must upload your journal articles and conference proceedings to Pure within three months of being accepted for publication in order for these publications to be eligible for the next REF. Other types of research output must also be uploaded to Pure before they can be considered for submission to REF and to appear on your personal webpage.

For guidance on uploading research outputs, please refer to the Pure Manual section 7 - Research Outputs. For information regarding Open Access guidance, visit the Library website.

Where does my information in Pure come from?

The following information is drawn from corporate systems:

Personal details ResourceLink (HR system)
Awards and Projects Agresso Business World (Post-award finance system)
Equipment Agresso Fixed Assets (Equipment finance system)
Student information and supervisions Banner (Student information system)
Any errors in information drawn from corporate systems should be reported to We will initially check that everything in Pure is as it should be and if this is the case we will refer you to the appropriate source system to amend the data. 

Why can't I see my grant/award?

Award data is fed from Agresso Business World which only contains externally funded awards. However, only awards that are REF-returnable are visible in Pure. 

Who can see my information in Pure and how is it used?

A privacy statement outlining the use and dissemination of your information can be viewed on the Pure SharePoint Site (login required).

Who is the expert on Pure within my Faculty?

Each Faculty has appointed one or more Pure superusers who can provide advice. Contact addresses for Faculty support can be found on the Pure support page in the 'Support and training' section.

How do I request Pure training for myself/colleagues?

Get in touch with your Faculty Superuser or Research Engagement Librarian to request this.  We will then coordinate a training session accordingly.  Alternatively, you can come along to one of our Pure Drop-In sessions (scroll down to the ‘Events Schedule’ at the bottom of the page’).

I have a question about my Research Output/Research Data?

The ePrints team in the Library are the authority in these areas.  Please contact them at 

How can I change the automated email alerts?

Whilst it is recommended that you leave your notifications on, you can customise which notifications you receive. Instructions on how to do this can be found in the Pure Manual section 6 - Emails, messages and tasks.

About Pure

About Pure

Find out about our leading research information system and why we use it

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