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There is a range of support options for Pure, from general guidance and help to resolving any corporate data and technical issues that may arise.

Technical support

For support with using Pure, please refer to the Guidance below or contact your Faculty Pure team as listed below.


Managers, administrators and reporters can find guidance on advanced features of Pure, including REF benchmarking, administration and reporting, on the Pure Soton SharePoint site (requires login).

Support and training

If you have a query regarding how to use Pure, or would like information on training, please contact your central Faculty/Department Pure team on the following addresses:

FacultyContact email
Art and Humanities
Environmental and Life Sciences
Engineering and Physical Sciences:
School of Engineering
Social Sciences

In addition, a series of drop-in sessions will be taking place on a regular basis across the University campuses. Information regarding these sessions will be distributed to the Faculties and will be publicised via the University Events Calendar and Twitter (@UoS_Pure).

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About Pure

About Pure

Find out about our leading research information system and why we use it

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