Role:
Retail managers are responsible for the day-to-day running of stores or departments. The aim of any retail manager is to maximise profit while minimising costs. Retail managers ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met.
Source Prospects
Skills Required:
- Managing and motivating a team to increase sales and ensure efficiency
- Managing stock levels and making key decisions about stock control
- Analysing sales figures and forecasting future sales
- Using information technology to record sales figures, for data analysis and forward planning
- Ensuring standards for quality, customer service and health and safety are met
- Responding to customer complaints and comments
- Attending and chairing meetings
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Source Prospects
Things to Consider:
The working hours of a Retail Manager can be long with the requirement to work irregular hours including late nights, weekends and bank holidays.
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