Once you are awarded, you will be issued with a certificate, a diploma supplement (most programmes) and a confirmation of award letter in your Legal Name.
The certificate is printed on official paper carrying the University's crest with other high levels of security (APV toner, holograms, audit numbers). It is very important that you ensure we hold your legal name on our record system. Log on to your SUSSED page and select the icon for 'My student record'. If you find that your legal name is incorrect, you must apply in person with your passport or other formal identification documents to your student office so that the records may be updated. Your certificate name cannot be changed once your certificate has been issued.
To find out more about your diploma supplement, read our diploma supplements and transcripts section using the navigation on the left hand side of this webpage.
The confirmation of award letter is also on secure, hologrammed paper and will be posted at the same time.
Your Award Documents will be posted via standard mail (not tracked) within 2 weeks of the award date. Please be aware delivery can take up to 20 working days depending on the receiving countries postal service. You will also be given the opportunity to order collection or courier. The only time this is not applicable can be found below:
You can choose to collect your certificate, or nominate someone else to collect it on your behalf. Alternatively you can pay for courier delivery of your award documents. There is a charge of £12.00 for UK and £20 for overseas for this service. Please make your request or payment on our store at https://store.southampton.ac.uk and search for 'collect' or 'courier'. You can order this prior to your award date or wait until we give you the options on the award date, there will only be 2 or 3 days to choose.
If an option is not selected, your documents will go via standard mail. Please make sure your address is up to date on our record system before your award date - log on to your SUSSED page and select the icon for 'My student record'.
Additional award documents
You can order additional documents on our Online Store https://store.southampton.ac.uk/ and search use the search facility. Our products can be found below:
Your certificate is a unique document issued to you only, and we do not hold copies at the University. You may find our packages of interest if you need multiple documents for immigration purposes. We have a specific 'WES' (World Education Services) package for USA and Canada and will be introducing more soon. Look on our Online Store for more information or contact us on studenthub@soton.ac.uk.
Replacement certificates
If the original certificate has been lost, stolen or damaged, you can apply for a replacement. This will state ‘Replacement Certificate issued' at the bottom of the certificate, and will have a different audit number which will automatically invalidate the original certificate.
There is a £50.00 administration charge. Orders can be made on our Online Store: search for 'replacement certificate'.
All orders can take up to 10 working days to complete and possibly longer during peak times. For any queries, please email studenthub@soton.ac.uk or call us on +44 (0) 23 8059 9599.