Contact us

The Student Hub is your first point of contact when it comes to seeking support. The team are here 24/7 to answer your questions or concerns about fees, financial support, accommodation, wellbeing, disability, careers and course administration.

We will help make sure you receive the support and information you need, guiding you to further support services where required. 

How to contact The Student Hub
Find the answers online	Use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.
Online chat	Chat to an advisor now using the online chat service.
Email	studenthub@soton.ac.uk
Telephone	02380 599 599
Come see us	From 8:00-20:00, find us across our campuses: Building 37, Highfield Campus (Monday-Sunday) Building 65, Avenue Campus, main reception (Monday-Friday) Building 63F, Winchester Campus, main reception (Monday-Friday) Building 135, Sir James Matthews (Monday-Friday)
Join our digital queue	Join The Student Hub digital queue if you’re visiting Building 37 and Building 63F. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.

How to contact The Student Hub