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The University of Southampton
The Student Hub

Contact us

The Student Hub is your first point of contact when it comes to seeking support. The team are here 24/7 to answer your questions or concerns about fees, financial support, accommodation, wellbeing, disability, careers and course administration.

We will help make sure you receive the support and information you need, guiding you to further support services where required.

How to contact The Student Hub

Find the answers online

Use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.

Online chat

Chat to an advisor now using the online chat service .

Email

studenthub@soton.ac.uk

Telephone

02380 599 599

Come see us

You can speak to an advisor in person at The Student Hub in B37 on Highfield Campus between 08:00-20:00, Monday-Sunday.

Our in-person Student Hub at Winchester School of Art 63F is open between 08:00 - 20:00, Monday-Sunday.

Our other locations at Avenue and SJM are now closed for the summer and
 will reopen on Monday 30 September, between 08:00 - 20:00.

  • Monday  – Sir James Matthews Building
  • Tuesday  – Sir James Matthews Building
  • Wednesday  – Avenue Campus, Building 65 Parkes Building
  • Thursday  – National Oceanography Centre Southampton, Room 166/09 (Student Office)
  • Friday  – Sir James Matthews Building

Join our digital queue

Join The Student Hub digital queue if you’re visiting Building 37 and Building 63F.

You can check your queue position and current waiting time from your phone.

You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.

 

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