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The University of Southampton
The Student Hub

Contact us

The Student Hub is your first point of contact when it comes to seeking support. The team are here 24/7 to answer your questions or concerns about, fees, financial support, accommodation and your wellbeing.

We will help make sure you receive the support and information you need, guiding you to further support services where required. 

How to contact the Student Hub



Online Chat

Click here to chat to an advisor now




Join our digital queue:

Continue to make the most of your time on campus while you move forward in the Student Hub digital queue before you  make your way over to Building 37 when the next advisor becomes available.

When you arrive in the Student Hub, you will be prompted to scan a QR code to join our digital queue. You will then be asked to select your reason for visiting from a drop down list.

You can check you queue position and current wait times at any point from your phone, from there you can decide whether you wait within the Student Hub or elsewhere on campus. You’ll receive an alert when it is your turn to speak to an advisor at Building 37. 


Building 37

University of Southampton

University Road



SO17 1BJ

Find the answers online

Did you know that you can use our online Knowledge Base to find the answers to your questions, whether you’re on campus or at home?

Simply visit the Knowledge Base and enter your question into the search box.

The Student Hub

Telephone: 02380599599
Postal address:
Building 37,
University of Southampton,
University Road,
SO17 1BJ

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