You can apply for your ID card online. You will need to upload a photograph as part of this process, please read the guidelines to ensure your photograph is suitable.
Your home address outside term time if it is a UK address and your term time address once term begins.
No. All orders are final once submitted as we print them very quickly. If you want the ID card posted to your term time address instead you need to wait until term starts and order again.
No,for security reasons your ID card must be sent to the address we hold on the system for you. Outside term time this is your home address if in the UK. During term time it is your term time address
ID cards are being printed and posted everyday. As we have a large number of orders we cannot provide an exact time frame but rest assured we will process your order as soon as we can
Unfortunately we cannot post your card overseas. Please wait until you arrive in the UK and have a UK term time address to place your order. If you have already ordered without a UK address this order will not be processed
It just means we haven't printed your card yet but rest assured that it will be processed as long as you have a UK address at the date of order.
You will be provided with a digital version for identification purposes that you can use until your physical card arrives.This will not allow door access unfortunately.
Please wait 7 days from your previous order and order again.
If you have lost your card or your ID card is faulty or damaged you can apply for your ID card online. You can collect the card within four working days from the Student Services Centre in building 37 on Highfield campus. Replacement cards cost £10.00.
If you are unable to access the library or other services with your ID card your card may be damaged or be faulty. If you do not hear a beep when trying to use your card then it is likely that the chip is no longer working and you should order a new card online
If the card does beep when you try to use it but will not let you access certain buildings or services then the card may have expired. If you have not finished your course you can apply for a new card, however if you are no longer a student at the University you will need to apply for an Alumni Card to continue to access services.
You will need to apply for a new card and pay £10.00 for a replacement; once you have collected your new card you will need to go to one of the Sports Centres where a member of staff will put your membership onto your new card.
You will need to apply for a new card and pay £10.00 for a replacement; once you have collected your new card you will need to go to the Unilink office above the Student's Union Shop (SUSU) and a member of staff will put your membership onto your new card.
If you have left the University but still want to access University services you can apply for an Alumni Card. For more information about Alumni services and benefits please visit the Alumni Relations website.
If your details change you should inform the University to ensure we have your correct information. You can update most details including your address, email address, telephone number and bank details on SUSSED by using Banner Self Service.
If your name has changed you will need to provide evidence of this to your Student Office in your Faculty or to Student Records who are based in building 37 on Highfield campus. Once your details have been updated you can apply for a new card free of charge.
The photo you provide for your ID card must meet specific standards and approval is at the full discretion of the Student Services Centre. It is your responsibility to provide acceptable photographs. If you do not, your ID card may be delayed or rejected as invalid and you will incur a cost for a replacement.
Photo Guidelines
If you are unsure please follow the passport photo guidelines.