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The University of Southampton
Student Services

Staff ID card

A University of Southampton staff ID card is a not only your identity card whilst you are working for the University, but also provides you with access to facilities and buildings on campus.

Ordering your first ID card

To order your first ID Card, you will need to log in using your university login details, and you will need to upload a suitable digital passport-style photograph. Please order your ID card before you start your post at the University, as you will need it to access many of the facilities and buildings on campus. Your ID card will be ready to collect from your requested collection point within four working days.

If you have any queries about your staff ID card, please email idcardstaff@soton.ac.uk.

Order your staff ID card

Ordering a replacement ID card

If your ID card needs to be replaced, you can order a replacement on the ID card services website. You can order a new card if your details change, if your card is lost, stolen or damaged, or if your card does not work.

There is a charge of £10 for replacement lost, stolen or damaged cards.

Order a replacement ID card

Using your ID card

Your ID card allows you to gain access to the University libraries and other university buildings and secure areas.

Your ID card will be produced with the accesses which are standard for your post at the University. If you need any additional access for your post these can be requested through your line manager.

If your ID card no longer registers on the card readers the chip in the card may no longer be working. If your card does not beep on any of the card readers and does not have any cracks or damage, please consider it faulty and order a replacement ID card.

Door Entry Cards

If you need to request door entry cards for your team or department, please use the door entry card application form online.

FAQs

How do I apply for my ID card?

You can apply for your ID card online. You will need to upload a photograph as part of this process, please read the guidelines to ensure you photograph is suitable.

I have lost my ID card, how do I apply for a replacement?

If you have lost your card or your ID card is damaged you can apply for your ID card online. Replacement cards cost £10.00.

My ID card won’t let me access university services what should I do?

If you are unable to access your building or print with your ID card your card may have been damaged or be faulty. If you do not hear a beep when trying to access the service this is most likely and you should order a new card online.

If this is a replacement card and you are not able to access rooms and buildings that you were previously able to access, please speak to your line manager who will be able to request additional access for you.

I need additional access on my card

Access which is not standard for your post must be requested to be added to your card by your line manager.

I have a sports membership but lost my ID card, what should I do?

You will need to apply for a new card and pay £10.00 for a replacement, once you have collected your new card you will need to go to one of the Sports Centres who will transfer your membership to your new card.

I have access to the bike sheds but lost my ID card, what should I do?

You will need to apply for a new card and pay £10.00 for a replacement; once you have collected your new card you will need to go to the Unilink office above the Union Southampton shop and they will transfer your membership to your new card.

I have retired from the University but still want to access the library and the gym, what shall I do?

If you have retired from the University but still want to access university services you can apply for a Retired Staff ID card. For more information about Retired Staff cards please contact AskHR.

I have changed my name, how do I get my ID card updated?

If your details change you should inform the University to ensure we hold updated information about you. Please contact MyHR to update your details.

Once your details have been updated you can apply for a new card free of charge.

I need a door entry card for my building

If you require door entry cards please complete the online form. Please note that there is a charge of £10 for each card that will be levied to the subproject code you provide. By submitting this form you are confirming that you are authorised to use the subproject code supplied.

Your will be emailed once your order has been completed.

If you have any queries about your staff ID card which have not been addressed, please email idcardstaff@soton.ac.uk.

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