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The University of Southampton
Student Services

Essential Information

Essential Information-please read
Essential Information

Essential Information for 20/21

The Student Support Fund is provided by the university to aid student retention and if you are struggling with living costs, then we would encourage you to apply.

It should be considered a safety net to assist when any unforeseen or unexpected event occurs. It should not be considered as a way of funding your degree.

The Student Support Fund has a set budget and applications are dealt with on a first come, first served basis, so we would urge any student who is struggling financially to submit an application for support as soon as possible.

The criteria for applying to the fund can be found here.

The fund is administered by the Financial Support team. If you need to speak to one of the advisors, then in the first instance, please email stufunds@soton.ac.uk or if you would like an online appointment these are available to book here

All students who would like to be considered for support should complete and submit an online application along with the required supporting documentation. Once everything has been received the application will be assigned to one of our advisors who will calculate your weekly income against your weekly expenditure. 

More information on supporting documentation can be found here.

Information on our assessment process can be found here.

The Online Learning Grant is now closed, however if you are seeking financial support towards the cost of purchasing/repairing essential IT, you can submit an application to the SSF. A full assessment will be completed, however if it demonstrates you have a financial need then an Exceptional award will be considered in relation to the item you are requesting

 

 

We will endeavour to advise you of the outcome and, if awarded release the first instalment of  support within 15 days of receipt of the application and all supporting documentation.

If you are awarded payments will normally be made directly to your UK bank account. Please make sure the university holds your bank details and they are up to date. You can do that here Log into self service to input/check/amend your details.

If you are unhappy with the outcome then initially, please email stufunds@soton.ac.uk with your concerns within 7 days of receiving the outcome.If you do not contact within this time period we will assume you are satisfied with the outcome of your application and your ticket will be resolved and all supporting documentation submitted will be deleted.

 More information on our Review and Appeal process can be found here

All support from the fund is entirely discretionary and is not guaranteed. The Student Support Fund should not be considered as a continued source of income or a replacement for good budgeting.

The Online Learning Grant

The Online Learning Grant is now closed for applications, however if you are seeking financial support towards the cost of purchasing/repairing essential IT, you are eligible to submit an application to the Student Support Fund. A full assessment will be completed in accordance with our guidelines, and if it demonstrates you have a financial need then an Exceptional award will be considered in relation to the item you are requesting.

You will need to include details of your situation and what item you are seeking financial support for in the personal statement section of the application.

For 20/21

Due to the Covid-19 situation we have had to review how we can provide support to the greatest number of students, whilst having the flexibility within a limited budget to be able to deal with any significant external changes that may impact on day to day student life.

We have therefore taken the decision that for 20/21 We will;

Open the Fund for full assessments on the 19 October 2020

We will be offering a short-term support assessment for students who have a delay in receiving funds from the 21 September 2020.

Any student who is facing a crisis is welcome to contact us throughout the year. Please email stufunds@soton.ac.uk to discuss your situation and what support may be available, alternatively you can book an online drop-in here

we will be offering as standard a 40-week assessments to all undergraduate students who receive statutory funding (Student Finance/NHS) to support their living costs. The assessment will cover the period from the 21 September 2020 until 27 June 2021.

The exceptions to this are: Year 3 Medics; students who are in receipt of the University of Southampton Care Leaver bursary; students in receipt of DSA and students with childcare responsibilities. These groups of students will be assessed over a 52-week period, from the 21 September 2020-19 September 2021. 

The assessment period remains at the discretion of the advisor

Any student with a non-standard start date will be assessed from the start date of their course.

The maximum standard award for any student in any one year is £3000. (This should be regarded as the exception and not the norm)

 Any support from the Fund should be regarded as a contribution and NOT as the main source of income. If you have come to university with access to a minimal/no income, then it is unlikely that the support we can provide will be enough to cover all of your day to day living costs. In this instance we may only provide short term support to allow you time to explore all possible sources of funding and what options may be available to you. This is to ensure that we are able to support as many students as possible with the amount of funds we have available.

If you receive financial support, the number of instalments received will depend on when in the assessment year your application is completed

The assessment year will be broken down into three payment periods:

For example;

If your assessment is completed and the outcome agreed on the 11 November 2020. The first payment should be in your bank account within 5 working days of this date. Your next payment will be raised between the 12 and 14 January 2021 and should reach your account within 5 working days. Your final payment will be raised between the 13 and 15 April 2020 and should reach your account within 5 working days.

If the outcome is agreed in Period 2 then the first payment should reach your account within 5 working days of you receiving the outcome report. The next payment will  then be made in period 3 payment and will be raised between the 13 and 15 April 2021 and again should reach your account within 5 working days.

If the outcome is agreed in period 3 then you may receive a lump sum, but this will be at the discretion of the advisor.

Any support granted is to cover the entire assessment period, so good budgeting is essential. If you need support with your budgeting please contact the Advice Centre at the Student's Union, advice@susu.org

The frequency  and amount of each instalment is at the discretion of the advisor who will take into consideration personal circumstances and whether there are any areas of concern, such as budgeting.

 If a situation arises were significant external changes impact on day to day student life, we reserve the right to review any completed assessments where an award has been granted. We may if necessary, reduce the remaining instalments to reflect any changes that may have to be implemented by the university.

If you have any questions regarding the fund then please email stufunds@soton.ac.uk and a member of the team will get back to you as soon as possible, alternatively you can book one of our online drop-ins here

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