When accepting your offer of accommodation you accepted the terms of the Accommodation Contract and Hall Regulations. The Hall Regulations set out rules and a code of conduct for yourself and those living around you. Many of these regulations are common sense but it is important to read and understand them so that you, and any visitors you may have are aware of what is expected of you whilst staying in halls.
Details of your accommodation contract, including start and end dates can be accessed by logging into your accommodation account.
The hall regulations as outlined in your contract establish rules and a code of conduct for yourself and those living around you. It also includes what you can expect from Residential Services while in halls. Download the halls regulations here:
Halls fees are paid in instalments throughout the year. This is usually three instalments, in October, January and April. 51 week contracts have 4 instalment dates, with the additional instalment due in July. For the exact amounts due, please log on to your accommodation account.
Hall fees are paid by Recurring Card Payment (RCP), which you would have set up when accepting your offer. If you need to update your card details at any point during the year, you will be able to do so via our online update facility. If you have any questions regarding updating your card details, please contact Student Services Hub by phoning +44(0)23 8059 9599.
If you have any queries about paying your halls fees, please contact accommodation@soton.ac.uk
Your halls contract is a legally binding contract with the University to take up residence until a certain date, therefore you are expected to pay for your accommodation until the end of your agreed contract period.
If you are withdrawing or suspending from study at the University we will release you from your contract. Please note that there is a 28 day notice period from when you inform us that you are planning to leave halls.
If you are not withdrawing or suspending from study, but think you have exceptional circumstances to request an early release from your contract, you may apply for early release from your contract.
To request an early release application form, please email accommodation@soton.ac.uk stating the reasons why you are requesting release from your contract.
Please note that submitting an early release application does not guarantee you early release from your contract. It is strongly recommended that you do not sign any other contract for accommodation without having received written confirmation that you will be released from your halls contract. Failure to do so may mean you are financially liable for two contracts for accommodation.
Is early release what you require? If you think that a different room would be more suitable, please click here.