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The University of Southampton
The Student HubStudent living

Services and facilities information

Everything you need to know for life in halls

The Halls Information site is your one-stop site for everything you need to know when living in halls. It is designed with you in mind, so that you have knowledge of how things work at the university. It contains details of the processes and services available and also helpful advice and information for your time in University residences. You can access the Halls Information site by clicking the link below: 

Halls information


On the site, you’ll find lots of important information including:

Just use the search bar at the top to find what you’re looking for, use the navigation bar to browse information that’s relevant to you at certain times, or check out the news section at the bottom of the home page for current updates. 


Quick links

Reporting maintenance problems - please report non-emergency maintenance issues via

Emergency problems which are immediate risk to health, safety, security or wellbeing should be reported to your halls reception either by calling +44(0)2380 595777 or in person.

Internet and wifi connection troubleshooting - please report halls related internet and connection problems via Serviceline online at or by calling +44(0)2380 595656.

Claiming on/changing your contents insurance - for information on your contents insurance policy in halls including how to claim, please visit Cover4Students website.

Here you can:

·         Check your level of cover 

·         Review key exclusions and limitations 

·         Check your policy excess 

·         Learn how to make a claim

·         Extend and personalise your cover to protect laptops, phones and other valuables


UoS certificate of insurance

Still can’t find what you’re looking for? 

If after checking the Halls Information site you still have not been able to find what you’re looking for, need more information or if we have missed something, then please get in touch via, contact us on 02380 599599.

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