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The University of Southampton
Student Voice

Your university experience

Students studying in the library

At the University of Southampton, we value student feedback and utilise it to enhance your education and experience.

This page gives a list of changes that have been put in place by the Library, Careers and Employability and Student Services, all of which have been implemented due to student feedback. 

Find out how you can give feedback by clicking the button below:


We heard: That you would benefit from more individual study spaces in the library.

So we: Now have more individual study booths available on Levels 1, 4 and 5. We worked closely with students to help inform the developments to library spaces over the summer in 2017. You can find out more in this Wessex Scene article.

We heard: That you wanted access to drinking water in libraries without adding to plastic waste across the world.

So we: Installed a water bottle filler on Level 4, Hartley Library. It’s so popular that since it arrived in September 2017, on average, you fill two bottles every minute.

We heard: That you would like more power supplied to Library desk tops so that you could use laptops and handheld devices when studying.

So we: Provided additional electrical sockets and USB points to desktops at the Health Services Library (Southampton General Hospital) and Hartley Library.

We heard: That you require more student-facing bookable Group Study Rooms in University libraries.

So we: Now have three additional bookable Group Study Rooms available in the Hartley Library. Find out more.

There are also bookable Group Study Rooms at the Health Services Library (at Southampton General Hospital), Library and Learning Commons (at Avenue Campus) and at the National Oceanographic Library (at the National Oceanographic Centre).

We heard: That you would benefit by having access to more University networked PCs in the libraries.

So we: Added additional networked PCs that were installed in the Hartley Library during summer 2017.

We heard: That you would like to have more specialist support to help you to develop your own academic skills.

So we: Made this suport more accessible at the Hartley Library, and online, via the Library academic skills website. Our Skills for Success programme provides more training and workshops for you to attend in person or to complete online.

We heard: That you would like to have more support for revision and exams.

So we: Worked with Enabling Services and the Student Life team to provide support and guidance when you need it most – during the revision and exam periods. Find out more about support.

We heard: That you would appreciate support for planning and completing assignments.

So we: Have developed an online Assignment Planner. This is a step-by-step tool for you to plan, organise and find the resources you need to complete your assignments. You can save your work and return to the Planner any time you like.

We heard: That Online Chat services work for you as they are easy and convenient for you to use and you can ask our staff questions when you need to.

So we: Are continuing our Library Chat Service, which is open Monday - Friday from 10:00 to 17:00, thoughout the year (except on university closure days), so that you can get guidance and advice from our expert staff.

Student Services

We heard: That you would like more financial support to gain experiences which enrich your personal development outside of your course

So we: Have launched the Aspire Awards, providing you with grants of up to £1,000 for life enriching projects which enhance your cultural development, have a positive impact on society and broaden your educational development.  Applications for 2017/18  are open until the 20 April 2018.

We heard: It can take too long to get an appointment to discuss financial support

So we: Now run two online webinar sessions a week helping up to 10 students at a time.  We also run a drop-in session every Friday between 09:3012:00 in the Student Services Centre at Highfield as well as regular drop-ins at Avenue, WSA and NOCs.

We heard: You didn’t have enough notice to change or update your card details before your accommodation instalment were due

So we: Worked with the Student Fees team to contact you four weeks before the due date allowing you to update your card details in good time before the payment was due. 

Careers and Employability

You said: We would like to be reminded by email of events we have booked.

We did: MyCareer now reminds all students about their booked events by email 24 hours in advance, as well as on the day.

You said: You had preferred timings to come along to careers-focused events.

We did: This year, no employer events have or will take place over the lunchtime period.

You said: You would like to see us advertise on social media more.

We did: We now use Facebook and Twitter to promote all employer events.

You said: Bring more governmental organisations on campus to provide insight on their Fast Stream Assessment Process

We did: This year, the Careers and Employability Service facilitated the first session of its kind, entitled: ‘How to Tackle the Fast Stream Assessments’ in conjunction with Fast Streamer Ambassadors, as well as five other activities based on Civil Service Fast Stream.

You said: Careers fairs should be held in one room with more space to move around exhibitors.

We did: This year, the Jubilee Sports Hall was used for the October fairs to enable students to meet with employers in one larger venue.

You said: Make workshop locations easier to find.

We did: This term, we have run over 100 events in the centrally located Careers Centre in Building 37.

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