Making the halls application process clearer

 

You Said: The applications process is complicated and too many people get the wrong contract. Make it clearer and easier to use.

 

We Did: We reduced the number of contract changes required by students by a massive 95%.

We invested in a new room management system and spent a lot of time reviewing the applications process. We made the process simpler and easier to complete, using less steps and refining the options available.