You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.
Our online chat, email and telephone lines are open 08:00-20:00 - Monday to Friday (except for University closure days).
Chat to an advisor now using the online chat service . Simply log in with your University username and password.
If you need wellbeing support call us anytime on 02380 599 599, email us at studenthub@soton.ac.uk or fill in our student wellbeing request form.
Student Wellbeing Request
If you’d like to get your queries answered in-person at one of our hub sites, or if you just need a chat, you can come and see us across our campuses. Find opening times and locations below.
| Site | Day(s) | Time(s) |
|
Highfield Campus, B37 |
Monday - Friday |
08:00 - 20:00 |
|
Winchester School of Art, West Side Lecture Theatre, Floor 2, Room 2093 |
Monday - Friday |
08:00 - 16:00 |
|
Sir James Matthews Building, B135 |
Monday, Tuesday, Wednesday and Friday |
08:00 - 16:00 |
|
Avenue Campus, Parkes Building |
Wednesday and Thursday |
08:00 - 16:00 |
|
National Oceanography Centre |
Tuesday and Thursday |
08:00 - 16:00 |
When visiting us, please join The Student Hub digital queue and select the queue you want to join from the dropdown. You can then check your position and estimated wait time on your phone - you’ll receive an alert when it’s your turn, so you can wait in The Student Hub or elsewhere on campus.