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The University of Southampton
Student Services

About the Student Support Hub

Find out more about the Student Support Hub, how to contact us and what to expect when you visit.

The Student Support Hub

The Student Support Hub is your first point of contact when it comes to seeking support. The team are here to answer your questions or concerns about, fees, financial support, accommodation and your wellbeing.

We will help make sure you receive the support and information you need, guiding you to further support services where required.

To contact the Student Support Hub:

Call +44(0)23 8059 9599


Online chat is available 24/7 here.   

You can visit us in person in Building 37, George Thomas Building,  Monday to Friday from 9.00 - 17.00.     

For 24/7 help and support contact Student Life on +44(0)23 80599 599 and select option 2 or email


What to expect during your visit to the Student Support Hub  

We have worked hard to put in measures that keep both you and our staff safe while also providing you with the best possible service.   Please read the following to learn more about the measures we have put in place and what to expect when you visit us.  

Before your visit  

On arrival  


During your appointment  

Leaving the building   


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