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The University of Southampton
Student Services

The Student Hub is your first point of contact for questions and concerns relating to fees, financial support, accommodation, wellbeing, disability, careers and course administration.

Find the answers online

Did you know that you can use our online Knowledge Base to find the answers to your questions, whether you’re on campus or at home?

Simply visit the Knowledge Base and enter your question into the search box.

Contact The Student Hub

If you can’t find the answer to your query online, or you’d like to speak to a member of our team, you can contact The Student Hub using our online chat, or by email or telephone as shown below:

Online chat (available 24/7) Click here to chat to an advisor now - simply log in with your University username and password.
Telephone (available 24/7) 02380599599



Join our digital queue:

Continue to make the most of your time on campus while you move forward in the Student Hub digital queue before you  make your way over to Building 37 when the next advisor becomes available.

You can check you queue position and current wait times at any point from your phone. You’ll also receive an alert when it is your turn to speak to an advisor and visit Building 37.


Building 37

University of Southampton

University Road



SO17 1BJ

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