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The University of Southampton
University of Southampton MalaysiaUndergraduate

Student support

We offer a range of services designed to support your student experience throughout your time at the University.

Careers and Employability Service
Students at our Malaysia Campus will have access to online resources and guidance material. We also offer support when you transfer to the UK, ranging from careers fairs, work-based learning opportunities and workshops to develop your skills for graduate employment.

Enabling Services
We are committed to providing a range of quality services and support for students with disabilities, health conditions, and specific learning difficulties. These services are offered via face-to-face appointments (UK), on the phone or via Skype.

Pastoral Support
You will be assigned a personal tutor who can provide help and support on academic and personal issues.

University Residences
We will support you in applying for residence at the student village in Malaysia and our UK halls of residence.


SUPPORT IN MALAYSIA (Years one and two and Foundation Year)

Meet and Greet
Our Meet and Greet Service from Kuala Lumpur International Airport and Senai International Airport is free of charge to students and will help make your journey to our Malaysia Campus as simple and stress-free as possible.

Meet Us
Visiting the University is a great opportunity to see the campus and find out what it’s really like to live and study here. Find out about our Open Days by visiting

Transition to UK
We provide comprehensive guidance when you move from our Malaysia Campus to our Southampton Campus for your third year of study. These include a key activities timetable, a buddy scheme and advice on applying for visas and opening bank accounts. For more information, visit

Welcome Programme
We provide support to all new students which includes information about studying and living in Malaysia.


SUPPORT IN THE UK (Years three and four)

Counselling Service
The Service offers a confidential short-term counselling service for students who would benefit from talking through difficulties impacting on their life or studies.

Financial Information and Assistance
Should you find yourself in financial difficulty while studying at the University of Southampton, the Financial Information and Assistance team may be able to provide you with help and support.

First Support
The team is the first point of call for students who are experiencing difficulty or are in crisis and is available when you transfer to Southampton.

Meet and Greet
Our Meet and Greet Service from London Heathrow Airport is free of charge. For more information, visit our Meet and Greet page.

Union Southampton
Union Southampton’s Advice Centre offers free, confidential and impartial advice on matters including student finance, debt management, budgeting, academic issues and housing. For more information, visit

University Residences
The Residences Support Service team is the first point of contact for residents out of hours. The team is available every night of the year, between 6pm and 8am.

Welcome Programme
In September each year our Welcome Programme is designed to help students settle in to life at the University.

We offer a range of support through our Career Destinations service
Support every step of the way
We provide a free Meet and Greet service for new students
Welcoming you to the UK

The best thing about the university is that you can get involved in activities organised by clubs and societies and you can mix with local and foreign students.

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