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The University of Southampton
Welcome Pre-sessional

Meet and greet

If you have booked for the Meet and Greet service, the University's representatives will be waiting to meet you at Terminal 3 of London Heathrow Airport on the day before your programme induction begins. They will direct you to a free coach service that will take you to your accommodation in Southampton.

Finding the Meet and Greet team

When you land at London Heathrow, go to the arrivals area of Terminal 3.

Arriving at Terminals 1 or 2

Follow signs or ask airport staff to direct you to Terminal 3.

Arriving at Terminals 4 or 5

Take the Heathrow Express train to Terminal 3. This is free and takes approximately 20 minutes.

You will find us in Terminal 3 near the arrivals door and waiting area. Look for our bright green t-shirts and the University of Southampton logo. We will also have blue and white signs with the University logo.

If you cannot find a member of the Meet and Greet team, go to the Terminal 3 Information Desk and ask them to put out a call for a University of Southampton representative and we will come to collect you.

If you have any problems please contact a member of the International Office using the numbers in your Meet and Greet confirmation email.


Luggage is limited to two suitcases and one item of hand luggage per person. You are responsible for carrying your own suitcases. There is no room for additional luggage on the Meet and Greet coach but you can ask at the airport for help to arrange a courier service to take your luggage to the University.

If you arrive late

If you are due to arrive at London Heathrow after 20:00 please be aware that there is a chance you may miss the 22:00 Meet and Greet coach if your flight is late or if you are delayed in customs.

If this happens you can take a National Express coach to Southampton Central Coach Station. You can find the National Express coaches by following signs or asking at Heathrow’s Information Desk. National Express coaches run throughout the night.

National Express are also providing a 25% discount to our students for travel by coach straight to Highfield Campus. You can find out more and claim your discount here.

When you get to Southampton please take a taxi to your University accommodation reception or your private accommodation.

If you have any questions about the Meet and Greet service, please contact the University.

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