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The University of Southampton
Welcome Pre-sessional

Meet and greet

When you book the Meet and Greet Airport Collection Service, a  University representative will be waiting to meet you at Terminal 2 of London Heathrow Airport.

Depending on the number of arriving students each day you will be met by a taxi from Radio Taxis or a coach which will take you to your accommodation in Southampton or Winchester.

Finding the Meet and Greet team

When you land at London Heathrow, go to the Arrivals area of Terminal 2.

Arriving at Terminals 3, 4 or 5

Take the Heathrow Express train to Terminal 2. This is free and takes approximately 20 minutes.

You will find us in Terminal 2 near to the WHSmith store.

For a taxi pick up the Radio Taxi driver will have your name on a board. For a coach pick up look for the blue and white University of Southampton lollipops.  

If you have any problems, please contact a member of the International Office using the numbers in your Meet and Greet confirmation email. 


Luggage is limited to two suitcases and one item of hand luggage per person. You are responsible for carrying your own suitcases. There is no room for additional luggage on the Meet and Greet coach but you can ask at the airport for help to arrange a courier service to take your luggage to the University.

If you arrive late

If you are due to arrive at London Heathrow after 20:00 please be aware that there is a chance you may miss the 22:00 Meet and Greet coach if your flight is late or if you are delayed in customs. 
If this happens you can take a National Express coach to Southampton Central Coach Station. You can find the National Express coaches by following signs or asking at Heathrow’s Information Desk. National Express coaches run throughout the night. 
National Express are also providing a 25% discount to our students for travel by coach straight to Highfield Campus. You can find out more and claim your discount here
If using National Express, when you get to Southampton you will need to take a taxi to your University accommodation reception or your private accommodation.

If you have any questions about the Meet and Greet service, please contact the University


Book the Meet and Greet Airport Collection Service
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