Staff Lead researcher Dr Hilda Hounkpatin Senior Research Fellow Connect with Hilda Email: h.o.hounkpatin@soton.ac.uk Other researchers Professor Geraldine Leydon Prof of Medicine, Sociology & Healthcare Research interests Healthcare communication Qualitative methods in health reesarch Optimising the patient experience Connect with Geraldine Email: g.m.leydon@soton.ac.uk ML Dr Mark Lown Clinical Lecturer Connect with Mark Email: m.lown@soton.ac.uk