By submitting an application you are not automatically guaranteed an offer of accommodation in University Halls of Residence. This is dependent upon your eligibility or the type of student you are applying as, for example a first year Undergraduate or an International Postgraduate. In addition it also depends on the date of submission of the application.
Although the information provided on your application form will act as a guide in the allocation of accommodation, it may not always be possible or recommended to allocate according to your preferences.
Upon submitting the application form for accommodation your student status will be checked against our student records system for outstanding conditions, e.g. confirmation of A-level results, degree awards etc. Offers of accommodation are dependent upon all conditions of offer to study being met by you.
Offers of accommodation will be sent by email and will expire if not responded to within the deadline detailed in the offer. The offer will include information of the hall to be offered. Exact room details will be confirmed upon arrival at hall.
All applicants are required to commit to a payment method for their Halls of Residence Fees at the time they accept their offer of accommodation. The University requires the set up of a recurring card payment by credit/debit card. All prepayments paid (continuing and postgraduate students only) are deducted from the first instalment of the halls fees.
If you are a New Postgraduate student or Current Undergraduate student you are required to make a prepayment when you accept our offer of accommodation. Offers will be withdrawn if prepayments are not received. All prepayments paid are deducted from the first instalment of the halls fees. If you tell us that you are no longer coming to halls by 1 July (continuing students) or 1 September (new postgraduates) we will refund the prepayment.
All information contained in the application will be dealt with and stored in confidence and will only be used to facilitate the allocation of accommodation.
The Liberty contract is held with Liberty Living plc and the Riverside Way contract is held with Winchester Student No 2 LLP instead of the University of Southampton. If you are allocated accommodation at either of these halls we share details of your application with them as relevant, for the purposes of offering you a place in accommodation and for no other purpose.
The offer of accommodation made to you is dependent on you having no outstanding halls fees due to us and we may withdraw your offer of accommodation or terminate the agreement prior to the start of your licence period if outstanding debt is not paid.
We may withdraw an offer of accommodation or terminate the agreement prior to the start of your licence period should we feel that your behaviour or actions may not be conducive to a halls environment. An example of this may be students who have been served a Notice to Quit halls accommodation because of a breach of discipline.
The University of Southampton is signed up to and fully supports the Accommodation Code of Practice, which we recommend you read before taking up a place in Halls. We are committed to providing a safe, comfortable living environment, which will help support you in leading a successful, and enjoyable, student life.
What does the Code include and how does the Code affect my experience in halls?
A healthy and safe environment:
We conduct a range of flat meetings throughout the year in order to promote a healthy, and safe, living environment to include welcome talks at the start of the year
Planned maintenance in halls throughout the year takes place in order to meet our health and safety obligations
Timely repairs and maintenance:
Urgent repairs can be reported to our reception teams, or via telephone, 24 hours a day
Non-urgent repairs can be reported on our maintenance system, Planon, which keeps you updated on the progress of your request
For all planned maintenance, we always endeavour to give you seven days’ notice if access to your room is required
A clean, pleasant living environment:
We encourage a sense of community, using a range of resources in halls
We have a dedicated cleaning team in halls that clean communal areas throughout the year
A formal, contractual relationship with your landlord:
We advise that students read their contract before accepting an accommodation offer, via their online accommodation account, as this is a legally binding agreement
Available for reference on our website all year round, the contract and Halls Regulations detail what we, as landlords, provide, and what is expected from you as a resident
Access to health and wellbeing services:
The Residences team can be contacted 24 hours a day to offer assistance, or to signpost you to the appropriate service within Student Services or externally
We provide you with information about registering with a doctor when you arrive
A living environment, free from anti-social behaviour:
We run a number of campaigns through the Student Union to encourage a sense of community for residents and our neighbours.