General FAQs

Here you will find answers to general questions you might have about Accommodation. If you can’t find the answer to your questions then please contact us and we will be happy to help.



How do I get to the University of Southampton? 

Where is the Accommodation Service? 

When is the Accommodation Service open? 

Is the University of Southampton well-served by local transport?

Where can I get a copy of a local bus timetable?

Is there entertainment available on campus?

What sports facilities are there on campus?

Is there a Doctor on campus?

If I have welfare or financial concerns, is there someone I can talk to?






How do I get to the University of Southampton?

For advice on how to get to Southampton, please see http://www.soton.ac.uk/about/whereissoton/index.html

Where are Residences based?

Residences is located in the Student Services Centre on the Highfield Campus as well as at the Wessex Lane, Glen Eyre and Archer's Road Halls Sites.

When is Residences open?

The Student Services Centre is open from 9.00am to 5.30pm on Mondays, Tuesdays, Thursdays and Fridays. On Wednesdays, the Centre is open from 9.00am to 3.30pm. During the evening, the Residence Support Service are available between 6pm and 8am.

Is the University of Southampton well-served by local transport?

The University runs its own bus service, the award-winning Uni-link. This provides regular services to and from the Hall sites, campuses, city centre, railway station and airport.

Please see www.unilinkbus.co.uk for more information.

Where can I get a copy of a local bus timetable?

You can find a copy of the latest unilink bus timetable at www.unilinkbus.co.uk. For other bus services, please visit the Travel Centre on the Highfield Campus.

Is there entertainment available on campus?

The Students Union on the Highfield Campus has a bar, nightclub, cinema and more.

For full information please see http://www.susu.org/calendar/.

What sports facilities are there on campus?

The University has a wide range of sports facilities available to students, including a sports centre complete with sports hall, a gym and a swimming pool.  There are also a number of outdoor facilities at our Wide Lane Sports Complex, which is easily accessible on the U1 uni-link bus service. For more information, please visit http://www.sportrec.soton.ac.uk

Is there a Doctor on campus?

The University has two health practices and a dental surgery based on the Highfield Campus. They provide a full range of health care services, which are open to all registered students and their families.

University Health Service: www.unidocs.co.uk

Highfield Health: www.highfieldhealth.nhs.uk

Students are also welcome to register with any other local practices if they find this more convenient.

If I have welfare or financial concerns, is there someone I can talk to?

The University has a number of services that you can talk to for advice and guidance about the many different issues that students may face.  The Student Services Centre has a team of Advisors that can provide much useful assistance and where appropriate offer advice about other sources of information and support. These may include the Residence Support Service in your Hall of Residence, the Mentor Service, the Counselling Service, Financial Information and Assistance and the Students Union Advice Centre.

The Student Services Centre is here to help you and the sooner we know about an issue the quicker we can help you to resolve it.